Natalie McLaughlin
Kenner
Summary
Dynamic professional with experience at the Metro Center for Community Advocacy, skilled in crisis intervention and project support. Proven ability to engage communities through effective communication and social media management. Adaptable and solution-oriented, I excel in fostering collaboration and enhancing team visibility, ensuring impactful outcomes in diverse environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern
Metro Center for Community Advocacy
New Orleans
09.2025 - 12.2026
- Developed and managed content for social media, engaging community support and raising awareness of shelter initiatives.
- Handled crisis hotline calls, connecting individuals with domestic violence and sexual assault support resources.
- Sorted and organized donated materials, ensuring shelter residents had timely access to essential items.
Nanny
Independent to Families
New Orleans
08.2025 - 05.2026
- Supervised daily activities and ensured children's safety and well-being.
- Engaged and ensured safety of children throughout the day.
- Maintained and adapted schedule to meet children's needs and activities.
- Communicated children's progress and behavior to parents regularly.
Water Safety Instructor
New Orleans Jewish Community Center
New Orleans
01.2024 - 01.2026
- Instructed individuals of varying ages in swim safety and technique through tailored group and private lessons, enhancing participants' confidence and competence in water.
- Adapted teaching strategies to diverse needs, ensuring a safe learning environment while promoting skill development and individual progress.
Head Coach & Swim Lesson Instructor
Columbian Aquatics Center
Springfield
01.2024 - 08.2025
- Lead coaching and instruction for swim lessons and competitive practices.
- Developed training programs for swimmers of all skill levels.
- Mentored assistant coaches, fostering a collaborative coaching environment.
- Supervised staff, ensuring compliance with safety and operational protocols to maintain a safe training environment.
- Oversaw team operations, managing website, registration, and social media to enhance team visibility and engagement.
Assistant Coach
Capital Area Aqua Phoenix
Springfield
01.2023 - 08.2025
- Instructed swimmers ages 3-18 in pre-competitive and competitive techniques, enhancing skill development, confidence, and goal achievement in the sport.
- Collaborated on training schedules, practice strategies, and meet planning, optimizing performance outcomes and expanding opportunities for swimmer success.
Summer Intern
Sangamon County State's Attorneys Office
Springfield
06.2024 - 08.2024
- Reviewed and summarized jail call recordings, highlighting key information for attorneys' case preparation.
- Transcribed recorded interviews between suspects and detectives, ensuring accurate documentation for trial proceedings.
- Processed and organized active and closed cases and bench warrants, facilitating efficient access to case information.
Education
Master of Arts - Criminology & Justice
Loyola University New Orleans
New Orleans, LA05-2026
Bachelor of Arts - Criminology & Justice, Psychology
Loyola University New Orleans
New Orleans, LA05-2025
Skills
- Project support
- Computer proficiency
- Verbal and written communication
- Collaboration techniques
- Adaptability
- Solution orientation
- Crisis intervention
- Fast learner
- Empathy and patience
- Interpersonal and social skills
Certification
- Adult and Pediatric First Aid/CPR/AED
- Concussion Protocol Training
Volunteer And Leadership Experience
- Volunteer, New Neighbors Project, New Orleans, LA, 20, Created learning materials for individuals to prepare for citizenship classes.
- Annual Gala Volunteer, Jefferson Children's Advocacy Center, New Orleans, LA, 8, Supported and helped set up and work the fundraising and awareness event.
- President, Mayors Youth Council, Springfield, IL, 2, Collaborated with area high school students and organized uniting events for the community, as well as discussed community issues and solutions.
Timeline
Intern
Metro Center for Community Advocacy
09.2025 - 12.2026
Nanny
Independent to Families
08.2025 - 05.2026
Summer Intern
Sangamon County State's Attorneys Office
06.2024 - 08.2024
Water Safety Instructor
New Orleans Jewish Community Center
01.2024 - 01.2026
Head Coach & Swim Lesson Instructor
Columbian Aquatics Center
01.2024 - 08.2025
Assistant Coach
Capital Area Aqua Phoenix
01.2023 - 08.2025
Master of Arts - Criminology & Justice
Loyola University New Orleans
Bachelor of Arts - Criminology & Justice, Psychology
Loyola University New Orleans