Nattallah Rhodes
New Llano
Summary
HR professional with proven track record in personnel management and administrative support. Known for fostering team collaboration and ensuring smooth HR operations. Valued for adaptability, reliability, and effective communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personnel Assistant I
HYPERION BIOTCHNOLOGY, INC
09.2024 - Current
- Serves as professional customer service specialist and achieves customer satisfaction by delivering military HR services in a professional, courteous, and timely manner.
- Coordinates with supported unit administrative personnel, unit commanders, and other installation service providers.
- Conducts detailed briefings and counsels Soldiers and Family Members in groups or individually on detailed HR procedures.
- Intermediate-level knowledge of related HQDA governing directives, HR personnel policies, and installation-level operating procedures
- Answered and redirected incoming phone calls for office.
- Generated orders, clearing papers, addendums/amendments, within IPPSA.
- Participated in the development of HR strategies, supporting company growth while maintaining a positive employee experience.
Personell Assistant 1
Dynamic Systems Technologies
03.2023 - 08.2024
- Serves as professional customer service specialist and achieves customer satisfaction by delivering military HR services in a professional, courteous, and timely manner.
- Coordinates with supported unit administrative personnel, unit commanders, and other installation service providers.
- Conducts detailed briefings and counsels Soldiers and Family Members in groups or individually on detailed HR procedures.
- Intermediate-level knowledge of related HQDA governing directives, HR personnel policies, and installation-level operating procedures
- Assisted manager in all aspects of business operations.
- Submit Personnel Action Requests (PAR) on behalf of Soldiers and delegates PAR requests to other employees.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Participated in the development of HR strategies, supporting company growth while maintaining a positive employee experience.
- Work with installation leadership to ensure deployment readiness is maintained, ensuring records are current and correct
Personell Assistant 1
Dynamic Systems Technologies
03.2021 - 03.2023
- Verifying official for card issuance and maintained the local Defense Enrollment Eligibility Reporting System (DEERS)
- Used RAPIDS to access, update, and safeguard personal and biographical information of active duty, retired and dependent military personnel.
- Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC)
- Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries.
Athletic Training Assistant
University Of Louisiana At Monroe
12.2018 - 04.2020
- Assists patrons in use of the facility by checking out equipment, providing safety instructions, demonstrating new equipment, teaching classes, etc
- Plans, conducts, publicize and arrange support for special events, social activities, tournaments and related functions
- Leads the work of other employees
- Passes on to other workers instructions received from the supervisor and starts work
- Distributes and balances work-load assuring that each employee has enough work to keep busy
Cashier
Brookshire Grocery Company
12.2017 - 12.2018
- Ensures correct checkout totals for customers by properly weighing, keying, and scanning items
- Maintains accurate money count in register at all times
- Accesses or memorizes product codes and remains familiar with ad and special items.
Retail Associate
Forever 21
03.2017 - 12.2017
- Greeting customers, helping guests on the sales floor, informing customers of sales or specials, ringing up purchases, stocking, cashier and administrative duties
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Infant & Toddler Caregiver
Child Care Development Center Bldg 744
02.2012 - 07.2014
- Maintain a safe play environment
- Dress children and change diapers
- Observe and monitor children's play activities
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues
- Sanitize toys and play equipment
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
Education
Bachelor of Science - Kinesiology
The University of Louisiana At Monroe
Monroe, LA05-2020
High School Diploma -
Leesville High School
05-2015
Skills
- Support Services
- Fast learner
- Workload management
- Data entry proficiency
- HR policies
- Customer service excellence
Certification
- CPR/AED
- GS-05 grade level
- Level I Antiterrorism Awareness Training
- Combating Trafficking in Persons (CTIP) General Awareness
- SEND RAPIDS Verifying Officials (VO) Deployable Certification
- SEND RAPIDS Verifying Officials (VO) Desktop Certification
- IPPSA Certified
- E-EFMP Access
- ISM Access
- R3 HR Data User
- R3 Offboarding
- R3 Promotions Decentralized
- R3 Onboarding
- R3 HR Supervisor
- R3 HR Professional
- R3 HR System Admin
- R3 Promotions
- R3 Leaders
- R3 Special Populations
Timeline
Personnel Assistant I
HYPERION BIOTCHNOLOGY, INC
09.2024 - Current
Personell Assistant 1
Dynamic Systems Technologies
03.2023 - 08.2024
Personell Assistant 1
Dynamic Systems Technologies
03.2021 - 03.2023
Athletic Training Assistant
University Of Louisiana At Monroe
12.2018 - 04.2020
Cashier
Brookshire Grocery Company
12.2017 - 12.2018
Retail Associate
Forever 21
03.2017 - 12.2017
Infant & Toddler Caregiver
Child Care Development Center Bldg 744
02.2012 - 07.2014
Bachelor of Science - Kinesiology
The University of Louisiana At Monroe
High School Diploma -
Leesville High School
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