Necoy Johnson
New Orleans
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and streamline service processes, while effectively managing cash transactions. Recognized for training staff and optimizing operations to improve overall guest satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Thai Nola
08.2025 - Current
- Delivered exceptional customer service in fast-paced environment.
- Collaborated with team members to streamline service processes.
- Maintained cleanliness and organization of dining area and kitchen.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Host
Flamingo A-Go-Go
02.2024 - 04.2026
- Welcomed and seated guests, ensuring a positive first impression.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted in menu knowledge, effectively communicating specials and recommendations.
- Coordinated with kitchen staff to ensure timely food delivery for guest satisfaction.
- Handled guest inquiries and complaints, maintaining high service standards.
- Trained new hosts on procedures and customer service best practices.
Valet Parking Assistant Manager
Winpark
Houston, TX
01.2023 - 01.2024
- Streamlined communication between valet staff and front desk personnel, increasing response times to customer requests.
- Trained new valet team members, emphasizing customer service skills, safety procedures, and efficient work practices.
- Reduced wait times for guests by optimizing vehicle retrieval processes during peak hours.
- Safely parked and retrieved customer vehicles in timely manner
Sales Associate
Crumbl Cookies
Houston, TX
04.2022 - 01.2023
- Assisted customers in selecting and ordering customized cookie options.
- Operated cash register, processing transactions accurately and efficiently.
- Maintained cleanliness and organization of display cases and preparation areas.
- Prepared and organized pre-portioned cookie dough for scheduled baking throughout the day and week while maintaining quality standards.
Education
High School Diploma -
Sarah T Reed
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
Timeline
Server
Thai Nola
08.2025 - Current
Host
Flamingo A-Go-Go
02.2024 - 04.2026
Valet Parking Assistant Manager
Winpark
01.2023 - 01.2024
Sales Associate
Crumbl Cookies
04.2022 - 01.2023
High School Diploma -
Sarah T Reed