Neomi Baker
Crowley
Summary
Office Assistant with a proven track record at the City of Crowley, excelling in customer service and administrative support. Skilled in optimizing scheduling and enhancing office efficiency through meticulous file organization and effective communication. Recognized for improving workflow and fostering collaboration across departments while maintaining confidentiality and accuracy in financial tasks.
Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
14
14
years of professional experience
Work History
Office Assistant
City of Crowley
04.2012 - 10.2025
- Assisted in daily office operations, ensuring efficient workflow and timely task completion.
- Managed scheduling for meetings and appointments, optimizing time for staff and executives.
- Coordinated communication between departments, facilitating information sharing and collaboration.
- Handled incoming correspondence, prioritizing urgent matters for prompt attention.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Maintained organized filing systems, improving document retrieval and accessibility across the office.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
- Created and maintained detailed records of all office activities.
Education
High School Diploma -
Crowley High
Crowley, LA1998
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- File organization
- Dedicated team player
- Administrative support
- Office administration
- Mail handling
- Excel spreadsheets
- File maintenance
- Appointment scheduling
- Scheduling appointments
- Front office management
- Relationship building
- Office supplies management
- Valid Driver's license
- Bookkeeping
- Invoice processing
- Calendar management
- Mail distribution
- Inventory management
- Multi-line phone proficiency
- Spreadsheet creation
- Payment processing
- Customer relationship management (CRM)
- Spreadsheet management
- Business administration
Timeline
Office Assistant
City of Crowley
04.2012 - 10.2025
High School Diploma -
Crowley High
Similar Profiles
Karen MullenKaren Mullen
Police Communications Dispatcher at City of CrowleyPolice Communications Dispatcher at City of Crowley
Destiny OtparlikDestiny Otparlik
NA at City of CrowleyNA at City of Crowley
Robert OConnerRobert OConner
Lieutenant / AEMT at City Of Crowley Fire DepartmentLieutenant / AEMT at City Of Crowley Fire Department
Andrea GuidryAndrea Guidry
Pet Groomer at Animal Care HospitalPet Groomer at Animal Care Hospital
Marcela MerchanMarcela Merchan
Lifeguard at Splash DayzLifeguard at Splash Dayz