Nevaeh Robert
Livingston
Summary
Demonstrated ability to resolve customer complaints in accordance with company policy, ensuring customer satisfaction and adherence to operational standards. Experienced in conducting price checks and assisting customers with inquiries related to store products and services, contributing to a positive shopping experience. Proficient in cash handling and operating POS systems, accurately processing various payment methods while maintaining a clean and organized checkout area. Committed to compliance with safety regulations and performing additional duties as assigned by management to support overall store operations.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Cashier, Food Runner, Kitchen Worker
Chicken Salad Chick
Denham Springs
11.2022 - Current
- Resolved customer complaints professionally in accordance with company policy.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
Walker High School
Walker, LASkills
- Cash handling & POS systems
- Order Accuracy
- Customer Order Management
- Table Service
- Food Preparation
- Cleaning & Sanitation
- Customer service
- Product knowledge
Timeline
Cashier, Food Runner, Kitchen Worker
Chicken Salad Chick
11.2022 - Current
Walker High School