Summary

Overview

Work History

Education

Skills

Timeline

Nia Antionette Joanna Barnes

Baton Rouge

Summary

Results-driven professional with 4+ years of experience across sales, marketing, and operations. Consistently generates 20+ accounts weekly while leading teams and executing multi-industry campaigns. Recognized for exceeding targets, improving team performance, and maintaining efficiency in high-volume environments.

Highly skilled in transportation operations management with background in streamlining transportation processes to enhance efficiency. Strong understanding of logistics, supply chain management, and regulatory compliance related to transport operations. Notable strengths include strategic planning, problem-solving, team coordination, and decision-making abilities. Previously made significant impacts by optimizing routes, improving delivery times, and reducing operational costs.

Resourceful Transportation Operations Specialist known for high productivity and efficiency in task completion. Skilled in logistics management, route optimization, and regulatory compliance, ensuring smooth operation flow. Excel in problem-solving, communication, and time management, leveraging these abilities to meet tight deadlines and coordinate effectively across teams.

Overview

years of professional experience

years of post-secondary education

Work History

Air Transportation / Operations Specialist

Air National Guard

06.2023 - Current

Coordinated cargo and personnel movement in high-pressure, time-sensitive environments
Maintained logistics accuracy and compliance with operational standards
Supported mission readiness through organization and problem-solving
Worked within structured systems requiring discipline, accountability, and precision
Collaborated with team members to ensure efficient execution of operations

Junior Executive (Assistant Manager)

Marketing Firm

01.2025 - 03.2026

Generated 20+ new accounts weekly, consistently exceeding performance targets
Executed high-impact campaigns including T-Mobile B2B, health insurance enrollments, banking promotions, and charity events
Managed and coached 10-15 representatives, increasing team productivity and closing rates
Trained new hires on prospecting, objection handling, and closing techniques
Led daily field operations and ensured consistent team performance metrics were met
Expanded campaigns into new markets through travel and territory growth
Built strong customer relationships to increase retention and referrals

Fulfillment Manager

Amazon

08.2024 - 01.2025

Led high-volume warehouse operations processing hundreds of orders daily
Improved workflow efficiency to meet strict productivity targets
Maintained high inventory accuracy and minimized order errors
Supervised and motivated team members to meet performance goals
Ensured compliance with safety standards and operational procedures

Assistant Manager

Subway

07.2023 - 08.2024

Managed daily operations including staffing, scheduling, and inventory control
Trained employees and improved team performance and efficiency
Handled cash management, opening and closing procedures
Maintained food safety standards and compliance
Improved customer satisfaction through service quality and team leadership

Warehouse Technician

SouthTree

08.2021 - 01.2023

Processed and organized large volumes of inventory with high accuracy
Met and exceeded daily production targets consistently
Improved workflow efficiency through organization and process improvements
Reduced discrepancies through quality control and attention to detail
Supported team operations to maintain consistent output

Customer Service & Sales Roles

Kroger • Walmart • Honda

Delivered high-level customer service in fast-paced environments
Handled high-volume transactions with strong accuracy
Trained new team members and supported operations
Averaged 8-12 vehicle sales monthly at Honda dealership
Built customer relationships to increase sales and satisfaction