NICHOLAS DORE

• Oversee dealership sales operations with accountability for revenue growth, team performance, and process execution.
• Facilitated collaboration among department leaders to integrate sales strategies with operational initiatives.
• Evaluated market trends to uncover strategic opportunities for product expansion.
• Analyze sales performance data to identify opportunities for improvement and drive continuous growth.
• Collaborate with marketing team to create promotional materials that effectively target customer segments.
• Implemented training programs for sales staff to improve product knowledge and service delivery.

• Managed new vehicle sales department, including forecasting, pricing strategies, and inventory planning

• Developed and implemented daily sales goals, improving team consistency and accountability.

• Trained and mentored sales staff to enhance product knowledge, customer engagement, and closing effectiveness.

• Worked closely with service and parts departments to support dealership-wide performance and customer satisfaction.

• Managed used car inventory, ensuring accurate pricing and vehicle condition assessments.
• Analyzed market trends to optimize purchasing decisions and expand dealership offerings.
• Oversaw customer service processes, resolving issues promptly to maintain high satisfaction levels.
• Collaborated with service department to ensure thorough inspections and repairs on vehicles prior to sale.