Nicholas Downs
Ponchatoula
Summary
Dynamic Transportation Supervisor with extensive experience at Louisiana Dominos Supply Chain Center, excelling in driver performance monitoring and conflict resolution. Proven track record in optimizing routing and scheduling, enhancing operational efficiency, and delivering exceptional customer service. Skilled in fostering collaboration across teams to achieve seamless transportation operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Transportation Supervisor
Louisiana Dominos Supply Chain Center
Baton Rouge
03.2024 - Current
- Monitored driver performance and provided feedback to ensure compliance with safety regulations.
- Coordinated repair and maintenance schedules for all fleet vehicles and associated equipment.
- Conducted regular inspections of vehicles to check their condition and identify any issues requiring repair or replacement.
- Collaborated with other departments within the organization to ensure smooth coordination between teams.
- Coordinated daily transportation operations, including scheduling and routing of drivers.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Resolved customer complaints in a professional manner by providing appropriate solutions or alternatives.
- Oversaw team scheduling and individual assignments to meet coverage demands.
Warehouse Supervisor
SYSCO Food Services
Harahan
09.2023 - 03.2024
- Enforced strict safety procedures and protocols through the successful supervision of warehouse team members.
- Developed weekly schedules for warehouse employees.
- Monitored workers and reviewed completed work for proper performance.
- Checked for the accuracy of the loaded product compared to the outbound shipping invoices.
- Monitored daily shipping tasks to promote smooth operations between the warehouse and transportation teams.
- Coordinated and supervised the workflow between yard jockeys and loaders.
- Assigned equipment to routes based on weight capacity. Mapped out product placement on trailers to maximize delivery efficiency.
Delivery Driver
SYSCO Food Services
Harahan
06.2016 - 08.2023
- Conducted pre-inspections to keep trucks reliable and well-maintained. Cleaned the interior and exterior of the delivery vehicle at the beginning and end of the shift as needed.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Navigated routes with relevant map programs and GPS systems.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Ensured accurate completion of all paperwork associated with deliveries.
Education
High School Diploma -
Brookhaven High School
Brookhaven, MS05-2003
Some College (No Degree) - Physics
Xavier University of Louisiana
New Orleans, LASkills
- Customer service
- Driver supervision
- Effective communication
- Driver performance monitoring
- Routing and scheduling
- Problem solving
- Transportation regulations
Certification
- Class A CDL
References
References available upon request.
Timeline
Transportation Supervisor
Louisiana Dominos Supply Chain Center
03.2024 - Current
Warehouse Supervisor
SYSCO Food Services
09.2023 - 03.2024
Delivery Driver
SYSCO Food Services
06.2016 - 08.2023
High School Diploma -
Brookhaven High School
Some College (No Degree) - Physics
Xavier University of Louisiana
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