Nicholas Falcone
Zachary
Summary
Accomplished operations and logistics leader with over 10 years of experience in high-stakes logistics, regulated delivery operations, and cross-functional programs in industrial environments. Proven track record coordinating multi-party stakeholders (customers, vendors, regulators), driving operational readiness, and executing incident response and CAPA workflows. Experienced implementing operational technology rollouts (surveillance systems), building reporting dashboards (Microsoft Power BI), and standardizing runbooks and compliance processes across distributed fleets. Looking to bring strong logistics execution, delivery ownership, and operational discipline to data center infrastructure operations, deployments, and scale-outs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Port Captain - Operations & Logistics
Kirby Inland Marine
03.2020 - Current
- Owned end-to-end operational delivery execution for bulk logistics across multiple waterways and customer programs, coordinating planning, risk controls, and multi-stakeholder issue resolution in regulated environments.
- Managed day-to-day logistics execution for multiple customer lines, including delivery constraints, scheduling, and escalation to protect on-time outcomes and reduce operational disruptions.
- Functioned as the primary operations point-of-contact for key enterprise customers; communicated risks, coordinated mitigations, and enhanced customer reliability and trust.
- Led a fleet-wide operational technology deployment (camera systems), including vendor coordination, rollout planning, operational integration, and evidence chain-of-custody procedures for high-visibility incidents.
- Chaired cross-functional leadership committee overseeing incident reviews, accountability workflows, and closure of action items, improving operational discipline and follow-through.
- Acted as Incident Commander during operational events: dispatched internal/external resources, managed vendors, minimized impacts, and ensured documentation and corrective actions were completed.
- Built KPI reporting and operational dashboards using Power BI to track safety and performance indicators, enabling data-driven improvements and leadership reporting.
- Achieved an 'Exceeds' performance rating (2024) with outstanding marks in dependability, customer service, and leadership.
- Tools/Systems: Verkada (deployment/operations), reporting dashboards, operations documentation, navigation/ops tooling (industry-specific)
- Kirby Corporation | River Vessel Operations
Captain- M/V Athena
Kirby Inland Marine
01.2019 - 03.2020
- Executed operational plans in accordance with regulatory requirements; maintained compliance documentation and contributed to incident investigations and corrective actions.
- Coordinated daily operational risk controls and ensured team readiness for hazardous cargo transfer operations.
- Oversaw safe vessel navigation and ensured full crew compliance with company policies and procedures.
- Supported integration activities during a merger (tooling + process training), standardizing operational procedures and enabling smoother adoption across teams.
- Prevented vessel downtime by ensuring compliance with minimum stores and critical spares requirements.
- Managed vessel supply procurement and grocery budgets to maintain operational efficiency and cost control.
- Led and reinforced the overall safety culture onboard, promoting accountability, hazard recognition, and adherence to best practices.
Relief Captain- M/V Athena
Kirby Inland Marine
04.2019 - 01.2019
- Executed operational plans under regulatory requirements; maintained compliance documentation and contributed to incident investigations and corrective actions.
- Coordinated daily operational risk controls and ensured team readiness for hazardous cargo transfer operations.
- Responsible for the safe navigation and crews compliance with company policy in the absence of the Captain.
Pilot - M/V Zeus
Kirby Inland Marine
04.2017 - 04.2019
- Executed operational plans under regulatory requirements; maintained compliance documentation and contributed to incident investigations and corrective actions.
- Coordinated daily operational risk controls and ensured team readiness for hazardous cargo transfer operations.
Steersman
Kirby Inland Marine
06.2015 - 04.2017
- Conducted supervised navigation watches, including docking, locking, and fleeting operations.
- Participated in dangerous liquid and liquefied gas transfers, adhering to safety protocols and contributing to efficient bulk cargo handling.
- Supported navigation, docking/locking operations, and high-compliance cargo handling while adhering to operational safety procedures and documentation standards.
Regimental Security Officer / Company Commander
SUNY Maritime College
08.2011 - 04.2015
- Oversaw security operations of USTS Empire State, ensuring adherence to maritime security requirements.
- Conducted mandated security drills and exercises to enhance operational readiness.
- Coordinated with Foreign and Domestic Government agencies to ensure Compliance with immigration and Customs regulations for a crew of greater than 500 people.
- Directed daily operations of SUNY Maritime drug testing program, ensuring compliance with USCG and DOT regulations.
- Developed testing schedules and coordinated logistics to uphold regulatory compliance standards.
- Supervised cadet accountability while enforcing attendance, uniform, grooming standards, and maintaining discipline.
Education
Bachelor of Science - Marine Transportation
SUNY Maritime College
Bronx, NY05.2015
Skills
- Logistics & Delivery Execution
- Vendor / Customer Management
- Program Management
- Operational Readiness
- Incident Management & CAPA
- Safety & Regulated Operations
- Systems Rollouts & Training
- Data Analytics & Reporting
- Risk Analysis
Certification
• Master of Towing Vessels: Great Lakes, Inland, and Western Rivers
• USCG Unlimited 2nd Mate’s License
• Tankerman-PIC (Barge)
• Fast Rescue Boat Operator
• Vessel Security Officer (VSO)
• FCC GMDSS Operator
• USCG Unlimited 2nd Mate’s License
• Tankerman-PIC (Barge)
• Fast Rescue Boat Operator
• Vessel Security Officer (VSO)
• FCC GMDSS Operator
Activities And Awards
- Red River Valley Association Member: Advocated for waterway improvements in bulk transportation.
- Chairman- Kirby Inland Marine, Lead Captain Committee
- MOB Prevention Task Force Contributor: Developed data-driven tools for industry-wide safety enhancements.
- Dean’s List (Multiple Semesters) and Squad Leader Recognition.
Websites
Timeline
Port Captain - Operations & Logistics
Kirby Inland Marine
03.2020 - Current
Relief Captain- M/V Athena
Kirby Inland Marine
04.2019 - 01.2019
Captain- M/V Athena
Kirby Inland Marine
01.2019 - 03.2020
Pilot - M/V Zeus
Kirby Inland Marine
04.2017 - 04.2019
Steersman
Kirby Inland Marine
06.2015 - 04.2017
Regimental Security Officer / Company Commander
SUNY Maritime College
08.2011 - 04.2015
Bachelor of Science - Marine Transportation
SUNY Maritime College