Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Credeur

Nicole Credeur

Lafayette

Summary

Healthcare professional with proven expertise at Lourdes Physician Group, enhancing patient care through compassionate service and effective communication. Master’s candidate in Healthcare Administration with 13+ years of nursing and clinical coordination experience. I excel in time management and teamwork, consistently improving patient satisfaction and operational efficiency in high-volume settings. Adept at optimizing workflows, enhancing patient satisfaction, and bridging clinical expertise leadership.

Overview

13
13
years of professional experience

Work History

LPN Office Nurse

Lourdes Physician Group
10.2024 - Current
  • Assist in clinical operations for a high-volume physician group, supporting multiple providers and daily patient flow.
  • Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
  • Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
  • Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
  • Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
  • Took samples to complete diagnostic and routine assessment tests.
  • Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.

Field Support Coordinator

Tides Medical
07.2020 - 10.2024
  • Coordinate multi-site healthcare operations, ensuring timely resolution of service issues and maintaining a 98% on-time delivery rate.
  • Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with patients.
  • Serve as primary liaison between field teams, clients, and leadership to optimize communication and workflow.
  • Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
  • Develop and standardize documentation processes, reducing administrative errors by 15%.

LPN Office Nurse

Acadiana Women's Health Group
07.2014 - 07.2022
  • Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
  • Streamlined appointment scheduling processes, resulting in reduced wait times and increased patient satisfaction.
  • Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
  • Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
  • Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
  • Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.

Mental Health LPN

Woodlake Addiction Recovery Center
04.2018 - 04.2020
  • Collaborated with interdisciplinary team members for optimal patient outcomes.
  • Enhanced patient recovery by providing comprehensive mental health care and support.
  • Managed crisis situations effectively, ensuring the safety of all individuals involved.
  • Assisted psychiatrists with medication administration and monitoring side effects closely for better treatment optimization.
  • Implemented behavior modification plans consistently while working closely with therapists to reinforce desired behaviors and decrease maladaptive ones in patients.

LPN Office Nurse

Dr. Donald Reed
03.2012 - 07.2014
  • Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
  • Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
  • Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
  • Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
  • Reviewed patient history to verify conditions and current medications.

Education

Master of Science - Healthcare Administration

Louisiana State University Shreveport
Shreveport
05-2026

Bachelor of General Studies - Health Sciences

Louisiana State University Alexandria
Alexandria
05-2022

Licensed Practical Nurse Diploma - Nursing

Lafayette General School of Health Sciences
Lafayette
02-2012

Skills

  • Clinical judgment
  • Phlebotomy techniques
  • Healthcare software proficiency
  • Leadership qualities
  • Continuing education
  • Ethical practice
  • HIPAA compliance
  • Time management
  • Attention to detail
  • Responsible and dependable
  • Teamwork
  • Problem-solving abilities

Languages

Portuguese
Native or Bilingual

Timeline

LPN Office Nurse

Lourdes Physician Group
10.2024 - Current

Field Support Coordinator

Tides Medical
07.2020 - 10.2024

Mental Health LPN

Woodlake Addiction Recovery Center
04.2018 - 04.2020

LPN Office Nurse

Acadiana Women's Health Group
07.2014 - 07.2022

LPN Office Nurse

Dr. Donald Reed
03.2012 - 07.2014

Master of Science - Healthcare Administration

Louisiana State University Shreveport

Bachelor of General Studies - Health Sciences

Louisiana State University Alexandria

Licensed Practical Nurse Diploma - Nursing

Lafayette General School of Health Sciences

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Nicole Credeur