Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nicole Williams

Nicole Williams

Sulphur

Summary

Dynamic and results-driven Firefighter with extensive experience at Angle Industrial, specializing in confined space rescue and emergency response planning. Proven ability in risk assessment and effective communication, ensuring safety compliance and successful incident management. Recognized for developing training programs that enhanced team preparedness and operational efficiency in high-pressure situations.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Confined Space Rescue Technician/Firefighter

Angle Industrial
Sulphur
02.2024 - Current
  • Adhered to all safety protocols when entering a confined space and before allowing personnel entry.
  • Conducted safety inspections and assessments of confined spaces to identify hazards and risks.
  • Developed emergency response plans for hazardous materials or medical emergencies that may occur while working in a confined space environment.
  • Verified that all necessary permits were obtained prior to commencing work inside an enclosed area.
  • Provided technical assistance for rescue teams in the event of an emergency.
  • Worked closely with supervisors to ensure compliance with government regulations pertaining to working in an enclosed area.
  • Assisted in the development of safe operating procedures for operating machinery in a confined space environment.
  • Utilized appropriate tools such as tripods, winches, air bags and other rigging devices during rescue operations.
  • Implemented safety measures designed to reduce risks associated with performing work inside an enclosed area.
  • Assessed potential risks associated with performing tasks inside a confined area.
  • Prepared reports on incidents related to working in a confined space environment.
  • Conducted periodic drills and exercises designed to test preparedness levels for responding to emergencies occurring inside an enclosed area.
  • Inspected ladders, scaffolding and other structures used to enter and exit from enclosed areas.
  • Maintained detailed records of all activities related to working in a confined space environment.
  • Trained personnel on proper use of personal protective equipment required when entering a confined space environment.
  • Ensured that workers are properly trained before being allowed access into any enclosed area.
  • Provided instruction on how to safely operate various pieces of equipment used inside an enclosed area.
  • Coordinated with supervisors on safety procedures and guidelines for entering a confined space.
  • Responded quickly to emergency situations involving workers trapped in enclosed areas.
  • Monitored atmospheric conditions within a confined space using specialized equipment such as gas detectors, oxygen monitors.
  • Performed rescue operations including vertical rescues, rope systems, mechanical advantage systems and hauling systems.
  • Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
  • Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
  • Held nozzles and directed streams of fog, chemicals or water to combat fires.
  • Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
  • Controlled and extinguished fires using manual and power equipment.
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
  • Trained continuously to maintain required physical fitness for demanding work.
  • Combatted fires by holding nozzles and directing streams of fog, chemicals or water.
  • Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
  • Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
  • Informed and educated local community members about fire prevention and safety.
  • Answered emergency situations and assessed conditions to contain fires, assist victims, and prevent escalation.
  • Checked hoses and breathing masks after fire calls to determine proper functionality.
  • Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
  • Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Ascended and descended ladders, stairs and ramps in smoke-filled areas.
  • Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
  • Observed strict safety protocols to maintain personal and coworker safety.
  • Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
  • Worked on equipment desk and demobilized fire engines, water tenders and other machinery used in responding to incidents.
  • Led and planned periodic fire safety inspections to identify unsafe conditions.
  • Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
  • Located victims trapped by fires, extricated and rendered first aid.
  • Triaged patients to assist emergency workers in administering medical care.
  • Checked smoke alarms and carbon monoxide detectors in residences and businesses.
  • Rescued fire victims and administered emergency medical aid.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
  • Rehabilitated fire hoses, portable water tanks and other equipment.
  • Used axes and other tools to break through windows and debris.
  • Educated public on ways to prevent fires and fire damage.
  • Collaborated with Hazmat to clean up chemical and oil spills.
  • Established and managed water supplies to support suppression activities.
  • Responded to fire and safety-related emergency calls in local area.
  • Inspected buildings to determine compliance with fire codes and fire prevention protocols.
  • Conducted fire drills at schools and businesses.
  • Completed field assessments of active fires and planned optimal approaches.
  • Maintained firefighting equipment, including hoses and ladders, on a daily basis.
  • Performed search and rescue operations in hazardous environments.
  • Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
  • Inspected vehicles for proper operation prior to use on emergency calls.
  • Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
  • Facilitated public education programs about fire safety awareness.
  • Prepared detailed reports concerning all activities at emergency scenes.
  • Assisted in cleaning up hazardous materials following an incident scene.
  • Monitored weather conditions for potential threats such as wildland fires or flash flooding.
  • Provided educational presentations regarding fire prevention techniques to local schools and businesses.
  • Investigated the causes of fires to determine origin and cause.
  • Coordinated with other first responders during multi-agency responses.
  • Responded promptly to medical emergencies such as heart attacks or stroke victims.
  • Provided support services during natural disasters such as floods or hurricanes.
  • Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
  • Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
  • Transported injured persons safely from accident sites to hospitals for treatment.
  • Communicated effectively with crew members while performing tasks under stressful conditions.
  • Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
  • Conducted regular safety inspections of buildings to identify any potential hazards.
  • Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.

Firefighter

Ward Six Fire Protection District One
DeQuincy
10.2022 - Current
  • Inspected vehicles for proper operation prior to use on emergency calls.
  • Provided educational presentations regarding fire prevention techniques to local schools and businesses.
  • Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
  • Responded promptly to medical emergencies such as heart attacks or stroke victims.
  • Provided support services during natural disasters such as floods or hurricanes.
  • Coordinated with other first responders during multi-agency responses.
  • Monitored weather conditions for potential threats such as wildland fires or flash flooding.
  • Communicated effectively with crew members while performing tasks under stressful conditions.
  • Conducted regular safety inspections of buildings to identify any potential hazards.
  • Investigated the causes of fires to determine origin and cause.
  • Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
  • Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
  • Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
  • Facilitated public education programs about fire safety awareness.
  • Maintained firefighting equipment, including hoses and ladders, on a daily basis.
  • Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
  • Prepared detailed reports concerning all activities at emergency scenes.
  • Performed search and rescue operations in hazardous environments.
  • Transported injured persons safely from accident sites to hospitals for treatment.
  • Assisted in cleaning up hazardous materials following an incident scene.
  • Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
  • Held nozzles and directed streams of fog, chemicals or water to combat fires.
  • Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
  • Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
  • Controlled and extinguished fires using manual and power equipment.
  • Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
  • Informed and educated local community members about fire prevention and safety.
  • Answered emergency situations and assessed conditions to contain fires, assist victims, and prevent escalation.
  • Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
  • Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
  • Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
  • Trained continuously to maintain required physical fitness for demanding work.
  • Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
  • Combatted fires by holding nozzles and directing streams of fog, chemicals or water.
  • Checked hoses and breathing masks after fire calls to determine proper functionality.
  • Ascended and descended ladders, stairs and ramps in smoke-filled areas.
  • Observed strict safety protocols to maintain personal and coworker safety.
  • Led and planned periodic fire safety inspections to identify unsafe conditions.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
  • Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
  • Located victims trapped by fires, extricated and rendered first aid.
  • Checked smoke alarms and carbon monoxide detectors in residences and businesses.
  • Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
  • Completed field assessments of active fires and planned optimal approaches.
  • Worked on equipment desk and demobilized fire engines, water tenders and other machinery used in responding to incidents.
  • Triaged patients to assist emergency workers in administering medical care.
  • Educated public on ways to prevent fires and fire damage.
  • Collaborated with Hazmat to clean up chemical and oil spills.
  • Established and managed water supplies to support suppression activities.
  • Rescued fire victims and administered emergency medical aid.
  • Inspected buildings to determine compliance with fire codes and fire prevention protocols.
  • Responded to fire and safety-related emergency calls in local area.
  • Rehabilitated fire hoses, portable water tanks and other equipment.
  • Conducted fire drills at schools and businesses.
  • Used axes and other tools to break through windows and debris.

Nicole's Kustom Creations

Myself
Starks
08.2016 - Current
  • Developed new crafting techniques to create unique pieces for customers.
  • Provided assistance in setting up booths at conventions, festivals or special events showcasing crafted items.
  • Created one-of-a-kind handcrafted items from a variety of materials including wood, metal, fabric and paper.
  • Attended trade shows to demonstrate crafted pieces and meet potential customers.
  • Inspected finished products for defects before packaging them for shipping or sale.
  • Troubleshot technical issues with machinery used during production processes.
  • Maintained inventory records of all supplies used in crafting projects.
  • Managed relationships with vendors by negotiating contracts, pricing agreements and delivery schedules.
  • Tracked expenses related to purchasing raw materials, tools and other supplies required for craft projects.
  • Followed safety protocols while operating heavy machinery and using sharp tools in the workshop area.
  • Researched current trends in crafting industry to keep up with customer demand.
  • Sourced materials from local suppliers to ensure high quality products.
  • Analyzed customer feedback and suggestions to improve product designs.
  • Collaborated with other crafters on developing innovative ideas for creating new products.
  • Ensured that all necessary documents were completed accurately prior to shipment of goods.
  • Assisted with the design and development of custom craft projects for clients.
  • Performed regular maintenance tasks such as cleaning, lubricating and adjusting machines according to manufacturer's instructions.
  • Repaired broken or damaged equipment as needed for efficient operation.
  • Developed marketing strategies to promote handmade crafts at various events.
  • Used power tools to fabricate and make modifications on products.
  • Used shop equipment to fabricate parts.
  • Maintained neat and clean tools, machinery and work areas.
  • Promoted products and expanded customer base through marketing initiatives.
  • Operated in compliance with company policies, safety guidelines and requirements.
  • Utilized online programs and marketplaces to promote and sell crafts, products, and art materials.
  • Researched market trends and located target audiences to increase revenue and company scope.
  • Drafted detailed specifications to plan and discuss projects with customers.
  • Skillfully marked, engraved and embossed designs into unique and mass-production items.
  • Broke down and disposed of old materials to make way for new builds.
  • Shaped metal materials using anvils, blocks and hand tools.
  • Computed labor and materials expenses to correctly estimate work costs for customers.
  • Joined components together to form completed units using glue, dowels, nails, screws and clamps.
  • Removed imperfections and polished surfaces.
  • Selected crafting materials based on strength, size, malleability, color, texture and other characteristics.
  • Verified dimension and evaluated fit quality of pieces to adhere to specifications.

Firefighter

Ward 5 Fire Department
Starks
12.2019 - 05.2022
  • Inspected vehicles for proper operation prior to use on emergency calls.
  • Provided educational presentations regarding fire prevention techniques to local schools and businesses.
  • Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
  • Responded promptly to medical emergencies such as heart attacks or stroke victims.
  • Provided support services during natural disasters such as floods or hurricanes.
  • Coordinated with other first responders during multi-agency responses.
  • Monitored weather conditions for potential threats such as wildland fires or flash flooding.
  • Communicated effectively with crew members while performing tasks under stressful conditions.
  • Conducted regular safety inspections of buildings to identify any potential hazards.
  • Investigated the causes of fires to determine origin and cause.
  • Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
  • Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
  • Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
  • Facilitated public education programs about fire safety awareness.
  • Maintained firefighting equipment, including hoses and ladders, on a daily basis.
  • Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
  • Prepared detailed reports concerning all activities at emergency scenes.
  • Performed search and rescue operations in hazardous environments.
  • Transported injured persons safely from accident sites to hospitals for treatment.
  • Assisted in cleaning up hazardous materials following an incident scene.
  • Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
  • Held nozzles and directed streams of fog, chemicals or water to combat fires.
  • Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
  • Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
  • Controlled and extinguished fires using manual and power equipment.
  • Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
  • Informed and educated local community members about fire prevention and safety.
  • Answered emergency situations and assessed conditions to contain fires, assist victims, and prevent escalation.
  • Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
  • Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
  • Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
  • Trained continuously to maintain required physical fitness for demanding work.
  • Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
  • Combatted fires by holding nozzles and directing streams of fog, chemicals or water.
  • Checked hoses and breathing masks after fire calls to determine proper functionality.
  • Ascended and descended ladders, stairs and ramps in smoke-filled areas.
  • Observed strict safety protocols to maintain personal and coworker safety.
  • Led and planned periodic fire safety inspections to identify unsafe conditions.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
  • Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
  • Located victims trapped by fires, extricated and rendered first aid.
  • Checked smoke alarms and carbon monoxide detectors in residences and businesses.
  • Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
  • Completed field assessments of active fires and planned optimal approaches.
  • Worked on equipment desk and demobilized fire engines, water tenders and other machinery used in responding to incidents.
  • Triaged patients to assist emergency workers in administering medical care.
  • Educated public on ways to prevent fires and fire damage.
  • Collaborated with Hazmat to clean up chemical and oil spills.
  • Established and managed water supplies to support suppression activities.
  • Rescued fire victims and administered emergency medical aid.
  • Inspected buildings to determine compliance with fire codes and fire prevention protocols.
  • Responded to fire and safety-related emergency calls in local area.
  • Rehabilitated fire hoses, portable water tanks and other equipment.
  • Conducted fire drills at schools and businesses.
  • Used axes and other tools to break through windows and debris.

Office Manager

Sulphur Optical
Sulphur
04.2004 - 10.2007
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Monitored inventory levels and placed orders when needed.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Maintained confidential records relating to personnel matters.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Assisted in recruiting, onboarding and training new employees.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Supervised staff members, organized schedules and delegated tasks.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Organized company events including holiday parties, team building activities .
  • Processed payroll accurately ensuring all employees were paid on time.
  • Developed and implemented office policies and procedures.
  • Assisted in developing budgets for departmental expenses.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided administrative support to management team including preparing reports and presentations.
  • Developed effective communication strategies between departments within the organization.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Provided training to new hires on office policies and procedures.
  • Used judgment and initiative in handling confidential matters and requests.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Reviewed files and records to obtain information and respond to requests.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Interpreted and communicated work procedures and company policies to staff.
  • Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices.
  • Coded and entered daily invoices with in-house accounting software.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Managed office inventory and placed new supply orders.
  • Managed office budget to handle inventory, postage and vendor services.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Negotiated contracts with vendors, securing favorable terms and cost savings.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Assigned work and monitored performance of project personnel.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Implemented quality control measures to uphold company standards.
  • Proposed or approved modifications to project plans.
  • Produced thorough, accurate and timely reports of project activities.
  • Analyzed business performance data and forecasted business results for upper management.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Pharmacy Technician

Walgreen's Pharmacy
Sulphur
12.2002 - 04.2004
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Received payment from customers and processed credit card transactions when necessary.
  • Managed filing of prescriptions, both electronically and manually.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Restocked shelves with new supplies of medications as needed.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Assisted in training new employees on pharmacy procedures.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Provided education materials about medications to patients upon request.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Organized work areas so that everything was easily accessible when needed.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Prepared compound medications under the supervision of a licensed pharmacist.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Implemented and followed pharmacy protocols for medication disposal and waste management.
  • Educated patients on medication usage, potential side effects, and storage requirements.
  • Prepared prescription transfers to other pharmacies.
  • Ensured compliance with state and federal pharmacy laws and regulations.
  • Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Managed medication inventory, including ordering and restocking medications as necessary.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Enhanced pharmacy efficiency by developing and implementing organizational systems.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
  • Performed regular medication audits to ensure compliance with regulatory standards.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Conducted medication therapy management sessions under the guidance of a pharmacist.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Verified prescriptions and drug labels, documents and packages.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Operated cash registers to accept payments from customers.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Answered telephones to respond to questions or requests.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Established or maintained medications and other patient profiles.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Prepared and processed medical insurance claim forms and records.
  • Entered prescription information into computer databases.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Maintained proper storage and security conditions for drugs.

Education

NFPA 1001, Hazmat - Firefighter

LSU FETI
01-2023

Will Explain - EMT Basic

Lamar State College
Orange, TX
12-2021

GED -

McNeese State University
Lake Charles, LA
07-2002

Skills

  • Risk assessment
  • Permit verification
  • Rescue operations
  • Atmospheric monitoring
  • Emergency response planning
  • Equipment operation
  • Safety inspections
  • First aid administration
  • Team coordination
  • Effective communication
  • Incident reporting
  • Fire suppression
  • Training development
  • Regulatory compliance
  • Public education
  • Lockout and tagout procedures
  • High angle rescue
  • Air monitoring techniques
  • Breathing apparatus use
  • Tripod rigging
  • Low angle rescue
  • Gas detection monitoring
  • Public safety awareness
  • Rescue equipment operation
  • Physical fitness
  • Hazardous materials handling
  • Forcible entry techniques
  • Confined space communications
  • Structural collapse rescue
  • Confined space entry
  • Urban search and rescue
  • Horizontal rope rescue
  • Incident command system
  • Rope Access techniques
  • Rescue preplanning
  • Vertical rope rescue
  • Firefighting techniques
  • Respiratory protection
  • Personal protective equipment
  • Technical rescue training
  • Search and rescue operations
  • Fall protection systems
  • Fire suppression tactics
  • Patient packaging
  • Vehicle extrication
  • Trench rescue
  • Ventilation techniques
  • Scene Size-up
  • Wilderness search and rescue
  • Fire regulations expertise
  • Fire containment
  • Emergency medical treatment
  • Community relations
  • Patient care documentation
  • Crisis communications
  • Fire suppression techniques
  • Alarm response
  • Rescue equipment proficiency
  • Fire hydrant operation
  • Medication administration
  • Stress tolerance and resilience
  • Fire inspection investigations
  • Fire control
  • Confined space rescue
  • Cooperative relationships
  • Burning building entry tactics
  • Building construction
  • Equipment evaluation
  • Emergency response
  • Fire behavior analysis
  • Fire safety design evaluation
  • High-pressure nozzle changes
  • Structural firefighting
  • Water and chemical streams
  • Emergency scene management
  • Incident safety

Certification

  • Hazmat Awareness
  • Hazmat WMD Operations
  • Firefighter I
  • Wide Area Search
  • Driver Pump/Ops
  • 40 Hour Rescue NFPA 1006 Chapter 6 & 9

Timeline

Confined Space Rescue Technician/Firefighter

Angle Industrial
02.2024 - Current

Firefighter

Ward Six Fire Protection District One
10.2022 - Current

Firefighter

Ward 5 Fire Department
12.2019 - 05.2022

Nicole's Kustom Creations

Myself
08.2016 - Current

Office Manager

Sulphur Optical
04.2004 - 10.2007

Pharmacy Technician

Walgreen's Pharmacy
12.2002 - 04.2004

NFPA 1001, Hazmat - Firefighter

LSU FETI

Will Explain - EMT Basic

Lamar State College

GED -

McNeese State University

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Nicole Williams