Nicole Wright
Baton Rouge
Summary
- Dedicated correction officer with extensive experience in enhancing facility security and inmate rehabilitation. Proven track record in developing and implementing rehabilitation programs that have reduced recidivism rates by 20%. Skilled in training and leading teams, ensuring compliance with safety protocols while fostering positive interactions with inmates. Committed to promoting a rehabilitative environment that supports personal growth and effective reintegration into society.
- Results-driven professional with hands-on experience in monitoring inmate activities and maintaining accurate behavioral records. Successfully engaged with inmates to promote conflict resolution and positive communication, fostering a safer facility environment. Expert in conducting inspections and implementing safety measures that have enhanced security by 15%. Passionate about utilizing skills in team leadership and problem-solving to contribute to a progressive correctional system.
- Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
- Quality-focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Correction officer
Louisiana State Penitentiary
Angola
06.2017 - 12.2026
- Trained new correctional staff on protocols and procedures, enhancing team effectiveness and ensuring adherence to safety regulations.
- Monitored inmate activities and maintained accurate records of behavior and incidents, contributing to data-driven decision-making.
- Engaged with inmates to promote positive communication and conflict resolution, fostering a rehabilitative atmosphere.
- Managed daily store operations and supervised staff to ensure efficiency.
- Trained new employees on store policies and customer service standards.
- Coordinated inventory management and maintained stock levels for product availability.
- Ensured compliance with safety regulations and company policies in the store environment.
- Developed effective merchandising strategies to enhance product visibility and sales.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Monitored sales trends and provided feedback to improve store performance.
- Organized staff schedules to optimize labor costs while meeting business needs.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared staff work schedules and assigned team members to specific duties.
Education
Tara High
Baton Rouge, LASkills
- Scheduling skills
- Computer skills
- Rehabilitation
- Program
- Development
- Team Leadership
- Time Management
- Inspection Skills
- Decision Making
- Problem Solving
Certification
- First Aid Kit certification
- CPR certification
Timeline
Correction officer
Louisiana State Penitentiary
06.2017 - 12.2026
Tara High