Nikolas Packwood
Lafayette
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities, and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic, and effective communication skills. Eager to contribute to a dynamic team, and support organizational goals.
Overview
9
9
years of professional experience
Work History
Lead Electrical Tech
Service Electric
Sunset
09.2022 - 02.2025
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Operated a variety of machinery and tools safely and efficiently.
- Completed routine maintenance and repair.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Lead Electrical Tech/Field Supervisor
Templar Electric
Beaumont
04.2022 - 09.2022
- Monitored employee performance and provided feedback to enhance productivity.
- Oversaw daily field operations, ensuring projects were completed on time and within budget.
- Kept production team moving forward for progress in daily site operations.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Provided technical guidance to field staff, enhancing team skill levels and project outcomes.
- Delegated work to staff, setting priorities and goals.
- Resolved field issues promptly, minimizing delays and cost overruns.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
- Read specifications, blueprints or schematics to determine project requirements or to plan procedures.
- Evaluated team performance, providing feedback and recommendations for improvement.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Supervised, coordinated, or scheduled activities of field team workers.
- Trained workers in equipment operation, safety procedures and company policies.
- Resolved customer issues and built strong, productive relationships with project stakeholders.
Lead Electrical Tech
Service Electric
Sunset
01.2016 - 11.2021
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
Education
High School Diploma -
Lafayette HIgh School
Lafayette, LA05-2015
Skills
- Equipment maintenance
- Electrical troubleshooting
- Project management
- Technical training
- Customer service
- Team collaboration
- Field operations
- Time management
- Blueprint reading
- Problem solving
- Collaboration
- Maintenance & repair
- Critical thinking
- Problem-solving
- Organization
- Social perceptiveness
- Customer relations
Timeline
Lead Electrical Tech
Service Electric
09.2022 - 02.2025
Lead Electrical Tech/Field Supervisor
Templar Electric
04.2022 - 09.2022
Lead Electrical Tech
Service Electric
01.2016 - 11.2021
High School Diploma -
Lafayette HIgh School
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