Johnniqua Bruno
Opelousas
Summary
Personable and positive individual with excellent communication and interpersonal skills. Possesses solid understanding of customer service principles and proficient in using CRM software and handling multiple phone lines. Capable of delivering high-quality service and building strong customer relationships.
Professional banking specialist prepared to excel in financial transactions and customer service. Skilled in handling cash, balancing ledgers, and maintaining security protocols.
Outgoing and results-driven individual excelling in communication and relationship-building.
Overview
2
2
years of professional experience
Work History
Teller 1
Investar Bank
Ville Platte, LA
11.2025 - Current
- Cash checks, savings withdrawals, and makes cash advances
- Receives retail and commercial checking and savings deposits by determining that all documents are in proper form, and issuing receipts
- Screened and directed calls to appropriate departments, Promotes and cross-sells bank products and services by assisting customers
- Assists with night depository duties such as logging bags, processing deposits, making change orders, and issuing receipts
Cashier
Walmart
Ville Platte, LA
03.2025 - 10.2025
- Operated modern Point of Sale (POS) systems, barcode scanners, and payment terminals to process all payment types accurately
- Maintained a clean and organized checkout area, ensuring a professional and welcoming environment for customers
- Trained new cashiers on proper procedures for cash handling, returns, and customer service standards
Sales Representative
Optimal Wireless
Eunice, LA
03.2024 - 09.2024
- Proven track record of exceeding sales targets, driving customer loyalty, and building strong relationships
- Screened and routed calls, Cultivated long-term relationships with customers and efficiently operated POS systems and handled cash, credit card, and inventory transactions
Education
Associate of Applied Science - Management
Louisiana State University of Eunice
Eunice, LA07-2025
Skills
- Exceptional customer service
- Strong work ethic
- Excellent time management skills
- Cash handling
- Relationship building and management
- Interpersonal communication skills
- Product and service knowledge
- Sales closing
- Customer assistance
- Customer support
- Inbound phone calls
- Customer communications
Timeline
Teller 1
Investar Bank
11.2025 - Current
Cashier
Walmart
03.2025 - 10.2025
Sales Representative
Optimal Wireless
03.2024 - 09.2024
Associate of Applied Science - Management
Louisiana State University of Eunice
Qualifications
- Highly adept at assisting coworkers and customers by utilizing best practices
- Detail-oriented, strong organizational skills, with the ability to carry out tasks
- Certifications in Human Resources Management and Microsoft Office