Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nishil Mehta

New Orleans

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Fogo De Chao
01.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Server

Fogo De Chao
11.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Hotel Monteleone
07.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Zesty Creole
01.2024 - 10.2024
  • Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
  • Adhered to all safety, sanitization, and food handling guidelines and regulations
  • Offered information on new menu items, seasonal and daily specials, and pairings
  • Adhered to state liquor regulations to serve alcohol safely

Server Assistant

Gaylord Texan Resort & Convention Center
12.2022 - 12.2023
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Education

Bachelor Of Science - Hospitality

International Institute of Hotel Management
India
05.2021

Diploma - Hospitality

University of West London
Distant Learning
05.2021

Skills

  • Active listening
  • Critical thinking
  • Customer service
  • Data entry

Languages

English
Full Professional

Timeline

Customer Service Representative

Fogo De Chao
01.2025 - Current

Server

Fogo De Chao
11.2024 - Current

Server

Hotel Monteleone
07.2024 - Current

Server

Zesty Creole
01.2024 - 10.2024

Server Assistant

Gaylord Texan Resort & Convention Center
12.2022 - 12.2023

Bachelor Of Science - Hospitality

International Institute of Hotel Management

Diploma - Hospitality

University of West London

Similar Profiles

CREATE PROFILE
Nishil Mehta