Niya Noel
Boutte
Summary
Dynamic supervisor with a proven track record at Newbold Services, excelling in staff management and effective communication. Skilled in training and mentoring, I enhanced team efficiency and improved workplace hygiene standards. Committed to safety protocols and problem-solving, I fostered a positive environment that elevated customer satisfaction and operational success. Willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Supervisor
Newbold Services
07.2025 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collected, arranged, and input information into database system.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Lead General Cleaner
Newbold Services
03.2024 - Current
- Trained new hires
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Emptied trashcans and transported waste to collection areas.
- Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
- Provided assistance to other staff members with cleaning of difficult areas.
Direct Service Worker
The Medical Team
10.2023 - 03.2024
- Developed trust with clients by consistently demonstrating empathy, patience, and professionalism in all interactions.
- Recorded status and duties completed in logbooks for management.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences.
- Monitored clients' overall health and well-being and noted significant changes.
- Completed regular check-ins and progress report for each client.
- Assisted clients in achieving personal goals by providing emotional support and encouragement throughout their journey.
- Maintained a clean and comfortable living environment for clients by performing regular household chores and maintenance tasks.
Patient Safety Attendant
Ochsner Health Center
11.2022 - 07.2023
- Documented patients Activities of Daily Living
- Conducted hourly rounding to proactively address potential safety hazards or concerns, enhancing overall patient wellbeing.
- Improved communication between medical staff and patients by effectively reporting observations and concerns.
- Reduced risk of falls by assisting patients with mobility and providing appropriate support during transfers.
- Demonstrated adaptability by working with diverse populations, including patients with varying cognitive abilities, physical limitations, or cultural backgrounds.
- Actively participated in unit meetings to stay informed about policy updates or changes in protocols affecting daily tasks.
- Increased patient satisfaction by offering compassionate care and addressing individual needs in a timely manner.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality regarding patient health information.
- Maintained detailed documentation of patient interactions, ensuring accurate records for continuity of care purposes.
Assistant Manager
Dominos's Pizza
06.2017 - 12.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Hahnville High
Boutte, LA05-2020
No Degree - EKG, Phlebotomy Certifications
River Parishes Institute
Gonzales, LA09-2022
No Degree - Medical Assistant
Coastal Medical Training Inst
Gulfport, MS11-2024
No Degree - Medical Billing & Coding
Coastal Medical Training Institute
Gulfport, MS08-2025
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Safety protocols
- Problem-solving
- Time management
- Multitasking
- Effective communication
- Active listening
Timeline
Supervisor
Newbold Services
07.2025 - Current
Lead General Cleaner
Newbold Services
03.2024 - Current
Direct Service Worker
The Medical Team
10.2023 - 03.2024
Patient Safety Attendant
Ochsner Health Center
11.2022 - 07.2023
Assistant Manager
Dominos's Pizza
06.2017 - 12.2021
High School Diploma -
Hahnville High
No Degree - EKG, Phlebotomy Certifications
River Parishes Institute
No Degree - Medical Assistant
Coastal Medical Training Inst
No Degree - Medical Billing & Coding
Coastal Medical Training Institute
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