Nora Reine
Hammond
Summary
Compassionate and adept ED Technician with a proven ability to complete tasks efficiently and productively. Specialized skills include emergency patient care, vital signs monitoring, and medical equipment operation. Excels in communication, teamwork, and adaptability, ensuring optimal patient support and collaboration with healthcare professionals.
Overview
1
1
Certification
1
1
year of post-secondary education
19
19
years of professional experience
Work History
ED Technician
St tammany parish hospital
Covington
01.2024 - Current
- Assisted medical staff with patient care and monitored vital signs.
- Prepared examination rooms and ensured proper sanitation protocols were followed.
- Documented patient information accurately in electronic health records system.
Patient Access Representative
St tammany parish hospital
Covington
03.2023 - 01.2024
- Managed insurance verification and eligibility for diverse patient populations.
- Assisted patients with scheduling appointments and coordinating follow-up care.
- Facilitated patient check-in and registration processes at St. Tammany Parish Hospital.
Store Manager
Circle K
Ponchatoula
01.2018 - 01.2023
- Managed daily store operations and ensured compliance with company policies.
- Supervised and trained staff to enhance customer service skills.
- Oversaw inventory management and restocked merchandise.
Front End Manager
Winn Dixie
Ponchatoula
01.2016 - 01.2018
- Supervised front end operations and team performance at a major grocery retailer.
- Trained and mentored cashiers on customer service and checkout procedures.
- Implemented efficient scheduling to optimize staff coverage during peak hours.
Medical Assistant
Asthma Allergy And Immunology
Covington
01.2015 - 01.2016
- Assisted physicians with patient examinations and medical procedures.
- Managed patient scheduling and appointment coordination efficiently.
- Maintained accurate patient records and updated electronic health systems.
Psychiatric Technician
Northlake Behavioral Health System
Madisonville
01.2013 - 01.2015
- Assisted in developing and implementing individualized care plans for patients.
- Conducted therapeutic activities to promote patient engagement and recovery.
- Monitored patient behaviors and reported changes to healthcare team.
Psych Technician
Evergreen
Hammond
07.2011 - 07.2013
- Monitored patient behavior and reported significant changes to the clinical team.
- Assisted in implementing treatment plans developed by healthcare professionals.
- Provided direct patient care and support in daily activities.
Medical Assistant
Northlake Rheumatology
Hammond
01.2009 - 01.2011
- Assisted physicians with patient examinations and medical procedures.
- Managed patient scheduling and appointment coordination efficiently.
- Maintained accurate patient records and updated electronic health systems.
Medical Assistant
Multipractice clinic
Independence
01.2008 - 01.2009
- Assisted physicians with patient examinations and medical procedures.
- Managed patient scheduling and appointment coordination efficiently.
- Maintained accurate patient records and updated electronic health systems.
Education
Medical Assistant - Medical Assistant
Compass Career College
Hammond, LA 01.2007 - 03.2008
Ponchatoula High School
Ponchatoula, LASkills
- Patient monitoring
- Vital sign assessment
- Vital signs monitoring
- 12-lead EKG monitoring
- Advanced life support
- CPR
- Basic first aid
- Infection control
- Trauma assessment
- Crisis intervention
- Seizure management
- Medical sample collection
- EHR documentation
- Documentation accuracy
- Patient registration
- Insurance verification
- Appointment scheduling
- Clinical support
- HIPAA compliance
- Customer service
- Effective communication
- Team collaboration
- Time management
- Critical thinking
- Conflict resolution
- Seizure management
- Medical sample collection
Certification
- Basic Life
- CPR
- CPI
Timeline
ED Technician
St tammany parish hospital
01.2024 - Current
Patient Access Representative
St tammany parish hospital
03.2023 - 01.2024
Store Manager
Circle K
01.2018 - 01.2023
Front End Manager
Winn Dixie
01.2016 - 01.2018
Medical Assistant
Asthma Allergy And Immunology
01.2015 - 01.2016
Psychiatric Technician
Northlake Behavioral Health System
01.2013 - 01.2015
Psych Technician
Evergreen
07.2011 - 07.2013
Medical Assistant
Northlake Rheumatology
01.2009 - 01.2011
Medical Assistant
Multipractice clinic
01.2008 - 01.2009
Medical Assistant - Medical Assistant
Compass Career College
01.2007 - 03.2008
Ponchatoula High School