Nychelle Kendrick
Greensburg
Summary
Dedicated professional with proven relationship-building capabilities and time management skills in fast-paced restaurant environments. Successful at handling cash payments, card transactions and tables of all sizes with accuracy and impeccable service skills. Excels at meeting guests needs, strives for satisfaction and promote long-term loyalty. Skilled in areas such as food safety as well as work place safety. Committed to creating memorable first impressions.
Overview
7
7
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Server / Bartender
Texas Roadhouse
Denham Springs
09.2024 - 02.2026
- Provided excellent customer service to enhance guest dining experiences.
- Took orders accurately and communicated them promptly to the kitchen staff.
- Served food and beverages efficiently while maintaining a clean workspace.
- Process credit card transactions, gift cards and cash payments.
- Maintained sales goal by upselling items to customers.
Server / 2nd Shift manager
Waffle House
Denham Springs
06.2022 - 09.2024
- Provided prompt and friendly service to all customers at the restaurant.
- Took accurate orders and communicated them clearly to the kitchen staff.
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new hires on company policies and guest service standards.
Production Line Worker
Smittys
Denham Springs
12.2021 - 05.2022
- Operated machinery for efficient production of products.
- Monitored assembly line processes to ensure quality and safety standards.
- Collaborated with team members to maintain smooth workflow on the production line.
Manager /Lead Sales Key Holder
Dollar General
Greensburg
08.2020 - 12.2021
- Oversaw daily store operations and ensured efficient workflow.
- Managed inventory levels and conducted regular stock audits.
- Trained and mentored team members on customer service standards.
- Opened the store in the mornings and closed the store down at night.
Manager
Kathy’s food mart
Greensburg
12.2018 - 08.2020
- Managed daily operations to ensure efficient store functionality.
- Supervised staff schedules and delegated tasks effectively.
- Oversaw inventory management and maintained stock levels.
- Counted the drawer and managed the safe when closing.
- Handled deliveries.
- Calmed down agitated guests.
Education
Bachelor of Science - Psychology
Alcorn State University
Lorman, MS 08.2024 - 02.2026
St.Helena College And Career Academy
Greensburg, LASkills
- Exceptional customer service
- Team collaboration
- Employee training
- Conflict resolution
- Ability to read blueprints
- Physical stamina
- Safety specialists
- Ability to lift 50 pounds
- Effective customer upselling
- Ability to Negotiate
- Excellent Guest engagement
- Detail oriented
Certification
- Servsafe certified
- OSHA 10
Accomplishments
- Dean’s list
- Employee of the month
Timeline
Server / Bartender
Texas Roadhouse
09.2024 - 02.2026
Bachelor of Science - Psychology
Alcorn State University
08.2024 - 02.2026
Server / 2nd Shift manager
Waffle House
06.2022 - 09.2024
Production Line Worker
Smittys
12.2021 - 05.2022
Manager /Lead Sales Key Holder
Dollar General
08.2020 - 12.2021
Manager
Kathy’s food mart
12.2018 - 08.2020
St.Helena College And Career Academy