Nyssa Valencia
Baton Rouge
Summary
I can offer quality customer service, conversational, and problem solving skills with experience at DiCristina's Restaurant and babysitting. I have experience in training new staff members, as well as maintaining a clean environment. I have proven my ability to multitask, communicate, and work as a team player in my past job experiences. I have also faced challenges in problem solving and suggestive selling throughout the workforce. As a first generation college student, I am extremely ambitious and driven when it comes to the workplace and my career. I am ready and eager to apply these skills and to obtain new skills in the runner position at Keogh Cox Law Firm.
Overview
4
4
years of professional experience
Work History
Server
DiCristina's Italian and Seafood Restaurant
02.2022 - Current
- Provided notable customer service by answering any questions that customers may have.
- Managed dining area to keep a clean environment to keep the customer experience impressive.
- Collaborated with kitchen staff to help with food preparation and delivery.
- Trained new servers on menu items, service protocols, and operational procedures.
- Developed comprehensive knowledge of the menu to assist guests in making choices.
- Worked with team members during busy shifts for efficient workflow and excellent guest experiences.
Babysitter
Christ Covenant Chapel
01.2025 - 05.2025
- Supervised children's activities, ensuring safety and engagement during events.
- Established trusting relationships with families through open communication.
- Learned to monitor children's behavior and offer solutions to conflicts.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
No Degree - Philosophy Focus Law, Ethics, And Social Justice
Louisiana State University
Baton Rouge, LA05-2028
High School Diploma -
Archbishop Hannan High School
Covington, LA05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Front-of-house display creation
- Multitasking and organization
- Cleanliness standards
- Menu memorization
- Sales techniques
- Suggestive selling
- Typing
- Calm demeanor
- Server training
- Team player
- Adaptable and flexible
- Multitasking
- High energy and stamina
- Problem-solving
- Cool under pressure
- Excellent communication
Timeline
Babysitter
Christ Covenant Chapel
01.2025 - 05.2025
Server
DiCristina's Italian and Seafood Restaurant
02.2022 - Current
No Degree - Philosophy Focus Law, Ethics, And Social Justice
Louisiana State University
High School Diploma -
Archbishop Hannan High School