Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Obioma Maryanthony Ibiam

Health And Social Care Assistant.
Lagos

Summary

As a dedicated and compassionate health and social care professional, I am committed to promoting the dignity, well-being and rights of every individual in my care. I believe in delivery person – centered support that respect diversity, promotes inclusion, and upholds the highest standards of professionalism and empathy. With a strong understanding of safeguarding, equality and ethical practice, I endeavor to create safe, supportive environments where service users feel valued and empowered to achieve their full potential. With my Non NVQ certificate in Health and social care, First Aid, AED and CPR, understanding of medications and care giving skills in dementia, I can deliver a very high-quality service in all areas of health care, with strong communication and multidisciplinary team collaborations while also adhering to policies and procedures. I am also committed to continuous learning and reflective practice to ensure that my skills remain effective, efficient and responsive to the evolving needs within the health and social care sector.

Overview

19
19
years of professional experience
6
6
Certifications

Work History

Healthcare Assistant. (Part Time)

Passion care hospital Ltd.
03.2025 - Current
  • Assist nurses and doctors in daily patient care, including hygiene, feeding, and mobility support.
  • Assist in monitoring patients’ vital signs and report concerns to medical staff appropriately.
  • Provides emotional support to patients and families during treatment and recovery.
  • Ensure patient records are accurately updated and the care plan based on patients’ need.
  • I have good knowledge of care standards and Regulations.
  • Promotes a clean and safe hospital environment in compliance with infection control policies.

CUSTOMER SERVICE MANAGER

First City Monument Bank Ltd (FCMB)
06.2019 - Current
  • Ensures that branch operates within the policies and procedures without compromising customer service experience, ensuring every process is centered on customer satisfaction.
  • Supervises all direct reports for proper accountabilities in line with turnaround time for improved customer service and loyalty.

HEAD OF OPERATIONS

First City Monument Bank Ltd (FCMB)
03.2017 - 05.2019
  • Ensured that customers are timely and promptly attended to on all transactions.
  • Ensured proper and accurate records and documentation of cash transactions.

CUSTOMER SERVICE OFFICER

First City Monument Bank Ltd (FCMB)
09.2006 - 02.2017
  • Provides effective relationship management to customers to ensure optimum customer satisfaction and loyalty.
  • Handles and manages customers’ complaints within the set period to ensure resolutions and satisfactions without any lose or damage.

Education

Health & social Care (Endorsed)

Grammartorial Education
UK
04.2001 -

Masters Of Bachelors Science - Business Administration

ESUT Business School
Enugu State
12.2010

Bachelor Of Science - Marketing

Nnamdi Azikiwe University, Awka, Anambra State
04.2004

Skills

  • Vital Signs Monitoring
  • Safeguarding and confidentiality
  • Catheterization
  • Manual handling and mobility support
  • Risk assessment and care reviews
  • Good communication skills and Team Collaborations
  • Knowledge of Health and Safety Procedures
  • Mental Health and Emotional Support

Certification

First Aid, AED and CPR Alison 2024

Timeline

Healthcare Assistant. (Part Time)

Passion care hospital Ltd.
03.2025 - Current

CUSTOMER SERVICE MANAGER

First City Monument Bank Ltd (FCMB)
06.2019 - Current

HEAD OF OPERATIONS

First City Monument Bank Ltd (FCMB)
03.2017 - 05.2019

CUSTOMER SERVICE OFFICER

First City Monument Bank Ltd (FCMB)
09.2006 - 02.2017

Health & social Care (Endorsed)

Grammartorial Education
04.2001 -

Masters Of Bachelors Science - Business Administration

ESUT Business School

Bachelor Of Science - Marketing

Nnamdi Azikiwe University, Awka, Anambra State
Obioma Maryanthony IbiamHealth And Social Care Assistant.