Empathetic Caregiver with sensitive and compassionate approach to providing patients support. Passionate about elder care, skilled in keeping clients active. Culturally sensitive, providing both physical and emotional support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
DG Empowerment Hub
07.2022 - Current
Provided individualized solutions to more than 200 clients, weekly, guaranteeing their pleasure.
Product replacements that are missing or damaged are handled effectively.
Cultivated enduring client connections by continuously exceeding service objectives.
Adhered to policies and regulations in order to protect sensitive information for clients, staff, and the business.
Caregiver
Silverline Hospitals
06.2021 - 12.2023
Help 15 senior residents, ranging in age from 65 to 89, with their everyday needs, such as bathing
Lifting and rotating patients weighing up to 150 pounds so they can change clothes and go from chair to bed with compassionate method.
Help with eating, medication and exercise resulting in 35% improvement in clients' health.
Provide entertainment for elderly by telling stories, organizing game evenings.
Transported seniors to events and activities, medical appointments, and shopping trips.
Replaced bandages and bindings with empathy to promote healing.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
ICT & Center Manager at Ajira Youth Empowerment Center Juja / Juja Constituency Innovation HubICT & Center Manager at Ajira Youth Empowerment Center Juja / Juja Constituency Innovation Hub