Summary
Overview
Work History
Education
Timeline
Generic

Olivia Frederick

Kaplan

Summary

Stay at home mom looking to get back into the workforce. My work experience is lacking, I know. However, I'm a fast learner with excellent multitasking skills. I can also work independently without much supervision.

Overview

9
9
years of professional experience

Work History

Spa Manager

Poise & Personality
Crowley
06.2019 - 09.2020
  • Managed daily operations of spa, ensuring smooth service delivery.
  • Supervised staff schedules, optimizing team coverage for peak hours.
  • Trained new employees on customer service and treatment protocols.
  • Coordinated inventory management, maintaining stock levels for supplies.
  • Implemented client feedback systems to enhance service quality.

Manager

La Spiaggia
Crowley
03.2018 - 05.2019
  • Managed daily operations of spa, ensuring smooth service delivery.
  • Supervised staff schedules, optimizing team coverage for peak hours.
  • Trained new employees on customer service and treatment protocols.
  • Coordinated inventory management, maintaining stock levels for supplies.
  • Monitored cleanliness and organization of treatment rooms and common areas.
  • Addressed client inquiries and resolved issues to ensure satisfaction.
  • Managed the daily operations of the spa, including scheduling staff members, ordering supplies and maintaining inventories.
  • Performed administrative duties such as budgeting, financial reporting, payroll processing, client tracking and billing systems.

Server

B's Wild WIngs
Kaplan
02.2013 - 08.2015
  • Provided exceptional customer service in a busy dining environment.
  • Took orders accurately and efficiently from customers at tables.
  • Delivered food and beverages promptly to enhance guest experience.
  • Maintained cleanliness and organization of dining area throughout shifts.

Stylist

Fantastic Sams Cut & Color
Abbeville
01.2012 - 07.2014
  • Styled hair for diverse clientele using cutting and coloring techniques.
  • Consulted with clients to determine desired styles and preferences.
  • Maintained cleanliness and organization of salon tools and workstations.
  • Recommended hair care products based on client needs and hair types.
  • Assisted in training new stylists on salon procedures and techniques.

Education

Bachelor of Science - Accounting

Southern New Hampshire University
Hooksett, NH
04-2026

High School Diploma -

Kaplan High School
Kaplan
05-2006

Timeline

Spa Manager

Poise & Personality
06.2019 - 09.2020

Manager

La Spiaggia
03.2018 - 05.2019

Server

B's Wild WIngs
02.2013 - 08.2015

Stylist

Fantastic Sams Cut & Color
01.2012 - 07.2014

Bachelor of Science - Accounting

Southern New Hampshire University

High School Diploma -

Kaplan High School

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Olivia Frederick