OLUWATOBI OLUWOLE
IT PRODUCT MANAGER
Ikorodu, Lagos
Summary
Results-driven IT Product Manager with 2 years of experience in the Nigerian banking sector, specializing in digital banking platforms, fintech integrations, and customer-centric financial solutions. optimizing scalable digital products (ATMs,mobile banking, USSD, cards, APIs) that enhance customer experience and drive revenue growth. Adept at Agile methodologies, stakeholder management, and data-driven decision-making to align product strategy with business objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ATM Support (Vendor Management)
Access Bank Head Office
V.I, LA
12.2023 - Current
- Deploy and decommission ATMs across the country.
- Support ATMs remotely to maintain 100% uptime and 0% downtime.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to the bank.
- Review of Vendors PM (preventive maintenance) job forms for SLA payment.
- Compute and charge SLA default on vendors.
- Negotiate price of civil work done regarding ATM and payment.
- Enhanced team productivity with organization of regular performance review meetings.
- Conducted regular reviews of vendor performance to maintain high service standards.
- Handling branch expansion project in regards to ATM.
Transaction Officer
Bowen Microfinance Bank
12.2018 - 01.2020
- Maintained confidentiality of sensitive information, adhering strictly to company policies regarding data protection and privacy.
- Enhanced transaction efficiency by streamlining processes and implementing best practices.
- Managed high-volume transactions effectively, maintaining accuracy and speed in a fast-paced environment.
- Payment and reception of cash over the counter.
- Handles teller reconciliations and call overs.
- Customer inquiries resolution.
Education
HND - Business Administration And Management
Federal Polytechnic Ede.
Osun State 04.2001 -
ND - Business Administration And Management
The Ibarapa Polytechnic, Eruwa
Eruwa, Oyo State 04.2001 -
Skills
Cost control
Relationship management
Data Analytics
Microsoft office
Product management
Proficient in IT
Delivery management
Accomplishments
- Collaborated with team in the development of branch expansions.
- Deployment of deposit machines across some selected location the nation.
Certification
Data Analysis(in View)
Timeline
Data Analysis(in View)
07-2025
ATM Support (Vendor Management)
Access Bank Head Office
12.2023 - Current
Transaction Officer
Bowen Microfinance Bank
12.2018 - 01.2020
HND - Business Administration And Management
Federal Polytechnic Ede.
04.2001 -
ND - Business Administration And Management
The Ibarapa Polytechnic, Eruwa
04.2001 -
Similar Profiles
Chikwa KatebeChikwa Katebe
SOC Analyst at Access Bank Head OfficeSOC Analyst at Access Bank Head Office
Johnbosco IbeJohnbosco Ibe
Company Driver at Access Bank Head OfficeCompany Driver at Access Bank Head Office
James MorluJames Morlu
IT Infrastructure Risk Analyst at Access Bank Head OfficeIT Infrastructure Risk Analyst at Access Bank Head Office