Olympia Scott
Tallulah
Summary
Dynamic professional with extensive background in healthcare and management, highlighted by successful tenure at Precision Lab Draw. Proven expertise in specimen collection and quality control, enhanced by exceptional customer service and team-building capabilities. Skilled in cultivating positive relationships and ensuring adherence to regulatory standards, promoting operational excellence across diverse environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
Precision Lab Draw
DeSoto
06.2024 - Current
- Performed quality control tests on collected specimens.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Provided excellent customer service while interacting with patients.
- Adhered to HIPAA guidelines regarding patient privacy.
- Followed all safety protocols when handling hazardous materials.
- Maintained a clean, safe, and organized work environment.
Director
Kids Planet Learning Academy
Tallulah
01.2021 - Current
- Managed and supervised all aspects of a daycare facility serving 100+ children and overseeing a team of 15 staff members.
- Implemented curriculum and activities for children aged 6 weeks to 12 years, focusing on educational and social development.
- Maintained a safe and clean environment for children, ensuring compliance with state regulations and health protocols.
- Developed and maintained positive relationships with parents, providing updates on their child's progress and addressing any concerns.
- Performed audits of payroll data to verify accuracy and resolve any discrepancies in a timely manner.
- Facilitated communication between team members to increase efficiency and productivity.
- Monitored and ensured the safety and well-being of all children in the care.
Underwriter
State Farm
Richardson
01.2020 - 01.2021
- Evaluated client information and prepared underwriting recommendations for insurance products.
- Managed and analyzed risk factors for multiple insurance policies at a leading insurance company.
- Collaborated with underwriting team to develop and implement new underwriting guidelines.
Restaurant Manger
TA Truckstop
Tallulah
04.2017 - 12.2019
- Managed front of house operations, including customer service and staff supervision.
- Developed and implemented marketing strategies to increase customer base and sales.
- Ensured compliance with health and safety regulations in food service industry.
- Created training programs for new employees and conducted performance evaluations.
- Collaborated with chefs and kitchen staff to maintain high quality food standards.
- Prepared and processed payroll for over 300 employees in a fast-paced corporate environment.
Sales Associate
Hartlands Boutique
Tallulah
03.2018 - 03.2019
- Tracked sales performance metrics to identify trends in market place.
- Developed promotional strategies to increase sales volume.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Education
License Phlebotomist - Phlebotomist Technician
Carters Career Center
Monroe, LA12-2024
Associate of Science - Early Childhood Care And Education
Louisiana Delta Community College
Monroe, LA03-2019
Diploma -
Madison High School
Tallulah, LA05.2017
Skills
- Certified phlebotomist
- Patient care
- Specimen collection
- Laboratory safety
- Child supervision
- Curriculum development
- Parent communication
- Team building
- Customer service
- Quality control
- Venipuncture expertise
- Risk assessment
- Venipuncture and capillary puncture
- Insurance policy writing
- Order of draw
- Sample and specimen collection
- Regulatory compliance
- Infection control
- Butterfly needle technique
- Child care management
- Restaurant operations
References
- Taira, Nelson, Kids Planet Manager, 469-316-6041
- Lauren, Guy, Registered Nurse, 318-341-6450
- Krystina, Bailey, Social Worker, 318-341-6464
- Iesha, Landers, Medical Assistant, 214-448-8039
- Tamiya, Dunn, Police Officer, 601-642-5371
- Lazorria, Strange, Phlebotomist, 318-341-3617
- Treneious, Rogers, TA Manager, 318-341-4642
- Danny, Hibbs, State Farmer Manager, 972-735-7133
Certification
- Certified Phlebotomist Technician
- Associates Degree in Early Childhood Development
References
References available upon request.
Timeline
Phlebotomist
Precision Lab Draw
06.2024 - Current
Director
Kids Planet Learning Academy
01.2021 - Current
Underwriter
State Farm
01.2020 - 01.2021
Sales Associate
Hartlands Boutique
03.2018 - 03.2019
Restaurant Manger
TA Truckstop
04.2017 - 12.2019
License Phlebotomist - Phlebotomist Technician
Carters Career Center
Associate of Science - Early Childhood Care And Education
Louisiana Delta Community College
Diploma -
Madison High School
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