Omose Ikhalo
Lagos
Summary
Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Overview
4
4
years of professional experience
Work History
Virtual Assistant
Unspoken Language Services
11.2022 - Current
- Effectively oversee numerous administrative projects weekly.
- Respond promptly to emails and calls, and coordinate schedules to ensure efficient workflow.
- Act as the primary liaison for regular clients, delivering exceptional customer service consistently.
- Manage all facets of employee travel, from researching itineraries to booking flights and accommodations.
- Support the development and distribution of communications, including newsletters, emails, and webinars.
Virtual Assistant
Shark Entertainment DAO
12.2022 - 03.2023
- Provided reliable and efficient virtual assistant services to a diverse range of clients.
- Acted as a trusted "right hand," managing client calls and emails with punctuality and professionalism.
- Assisted an average of 12-20 clients weekly with various complex tasks, including calendar management, group logistics, filing, and project coordination.
- Prepared internal and external documents for teams and partners.
- Maintained a high level of professionalism among both staff and clientele at all times.
Virtual Assistant
Confidential Company
06.2020 - 09.2022
- Ensured accuracy in data entry tasks while upholding strict attention to detail for consistent quality control measures within company databases.
- Enhanced team collaboration through proficient coordination of virtual meetings and conference calls across various time zones.
- Enhanced customer relations through prompt resolution of inquiries via phone or email communication channels.
- Improved client satisfaction by managing calendars, scheduling meetings, and organizing travel arrangements for executives.
Education
Bachelor of Science - Economics
University of Benin
Benin, Nigeria11.2023
Skills
- Ability to work in a team
- Microsoft Office
- Time Management
- Computer Skills
- Calendar Management
- CRM Management
- Social Media Updating
- Document Preparation
- Meeting Scheduling
- Travel Planning
- File Organization
Languages
English
Native language
Timeline
Virtual Assistant
Shark Entertainment DAO
12.2022 - 03.2023
Virtual Assistant
Unspoken Language Services
11.2022 - Current
Virtual Assistant
Confidential Company
06.2020 - 09.2022
Bachelor of Science - Economics
University of Benin
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