Paisley Jackson
Shreveport
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Truck Service Advisor
Travel Centers Of America
01.2023 - Current
- Streamlined communication between technicians and customers, ensuring clear understanding of repair needs and expectations.
- Contributed to revenue growth by upselling additional services such as preventive maintenance packages or extended warranties when appropriate.
- Coordinated inventory management activities to minimize stockouts while avoiding excess backstock levels on high-demand parts or supplies.
- Provided exceptional customer service throughout the entire repair process, including follow-up calls to confirm satisfaction with completed work.
Manager
Sinclair Gas Station
01.2020 - 10.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Package Handler
FedEx
04.2019 - 01.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Manager
Taco Bell
01.2017 - 03.2019
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Cosmetology -
Bluecliff College
Shreveport, LA05.2015
GED -
Huntington High School
Shreveport, LA05.2009
Skills
- Customer follow-up
- Parts Ordering
- Customer Relations
- Upselling Services
Timeline
Truck Service Advisor
Travel Centers Of America
01.2023 - Current
Manager
Sinclair Gas Station
01.2020 - 10.2023
Package Handler
FedEx
04.2019 - 01.2020
Manager
Taco Bell
01.2017 - 03.2019
Cosmetology -
Bluecliff College
GED -
Huntington High School
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