Pamela Comardelle

Luling

Summary

Motivated and safety-driven professional with experience in industrial operations, logistics, and regulatory compliance. Strong foundation in process technology, instrumentation, and plant safety. Skilled in problem-solving, documentation accuracy, and teamwork in fast-paced environments.

Overview

years of professional experience

Certification

Work History

Ramp Agent / Service Assurance Agent

FedEx

07.2022 - Current

Direct aircraft load/offload and sort operations in compliance with FAA and OSHA standards.
Operate industrial ground support equipment safely and efficiently.
Manage dangerous goods handling, labeling, and documentation under IATA standards.
Audit shipments, monitored workflow, and resolved service issues to maintain quality performance.
Perform root cause analysis on delays to improve efficiency and regulatory compliance.

Insurance Service Representative

National General Insurance

10.2017 - 12.2018

Delivered customer service on billing, coverage, and policy processing inquiries.
Verified insurance coverage for lienholders and processed endorsements.
Coordinated with underwriting to resolve policy discrepancies and improve process flow.
Identified potential risks through frontline underwriting and client interactions.

Education

Associate of Applied Science - Process Technology

River Parishes Community College

Gonzales, LA

05-2027

Bachelors of Liberal Arts - Sociology

University of Louisiana Lafayette

Lafayette, LA

Skills

Aviation regulations
Arrival/departure procedures
Loading and unloading
Equipment inspection
Safety procedures compliance
Hazardous materials handling

Weight/balance loading
Aircraft safety checks
Aircraft tug operation
Heavy equipment operation
Ground support services
Freight handling