Passion Burch
Farmerville
Summary
I am a Crew Trainer who is highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. I am a Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Customer-oriented server with excellent interpersonal and communication skills. I am a focused Crew Trainer that is successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Overview
12
12
years of professional experience
Work History
Crew Trainer
Mcdonalds
Farmerville
03.2013 - Current
- Effectively listened to, understood and clarified guest concerns and issues.
- Consistently provided professional, friendly and engaging service.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Provided friendly and attentive service.
- Inventoried and restocked items throughout day.
- Resolved guest complaints quickly and efficiently.
- Delivered quality service by providing a warm and welcoming environment.
- Assisted co-workers whenever possible.
- Maintained high standards of cleanliness and sanitation.
- Maintained clean dining room, lobby and service areas at all times.
- Stocked and maintained cleanliness of stations.
Education
High School Diploma - undefined
Grambling State University
Grambling, LACurrent
Skills
- Committed team player
- Thrives in fast-paced environment
- High energy
- Flexible schedule capability
- Cash handling expert
- Quick problem solver
- Organized and efficient server
- Courteous, professional demeanor
- Up-selling capability
Timeline
Crew Trainer
Mcdonalds
03.2013 - Current
High School Diploma - undefined
Grambling State University
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