Pathenia Johnson

Detail-oriented professional specializing in healthcare customer service. Proven ability to resolve billing discrepancies and support patient processing, ensuring efficient operations and high patient satisfaction. Compassionate Healthcare Customer Service Representative known for high productivity and efficient task completion. Skilled in patient communication, data entry accuracy, and healthcare policy understanding. Excel in active listening, empathy, and problem-solving to enhance patient satisfaction and support team objectives. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Dedicated healthcare customer service representative with strong skills in patient registration, insurance verification, and billing resolution. Committed to ensuring efficient patient processing and maintaining accurate records. Dedicated healthcare professional with strong skills in patient registration, insurance verification, and billing resolution. Committed to delivering exceptional customer service and supporting efficient patient processing.