Patrick Arceneaux
Lafayette
Summary
Service-oriented Phone Sales Promoter with a proven track record of exceeding sales targets. Expertise in effective sales strategies and adaptability to meet diverse customer needs. Strong focus on delivering results and enhancing customer satisfaction.
Overview
15
15
years of professional experience
Work History
SALES
Sterling Ford Lincoln
Opelousas
11.2014 - Current
- Analyzed market trends to identify new business opportunities and customer needs.
- Managed customer relationships to ensure satisfaction and retention through effective communication.
- Established relationships with key clients, while maintaining existing customer base.
Hotel Manager
Evangeline Downs Racetrack & Casino
Opelousas
03.2010 - 10.2014
- Managed daily hotel operations to ensure optimal guest experience.
- Supervised staff training programs for front desk and housekeeping teams.
- Evaluated current and planned occupancy levels, seasonal trends and upcoming special events to determine room pricing and availability
- Ensured compliance with local regulations related to health and safety standards or licensing laws.
- Established successful employee turnover and retention strategies to improve culture and boost employee experience and business outcomes.
Education
Some College (No Degree) - Business Administration
University of Louisiana At Lafayette
Lafayette, LASkills
- Customer relationship management
- Market analysis
- Budget management
- Team leadership
- Customer satisfaction
- Hotel operations
- Time management
- Problem solving
- Adaptability to change
Accomplishments
- Salesman of the year Sterling Ford 2015
Timeline
SALES
Sterling Ford Lincoln
11.2014 - Current
Hotel Manager
Evangeline Downs Racetrack & Casino
03.2010 - 10.2014
Some College (No Degree) - Business Administration
University of Louisiana At Lafayette