Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Burns

Pearl River

Summary


Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

12
12
years of professional experience

Work History

Associate

Harbor Freight
06.2022 - Current
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Sales Engineer

MAF Industries
04.2019 - 08.2021
  • Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
  • Identified sales opportunities by assessing environment and devising and implementing winning strategy.
  • Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
  • Generated new leads through cold calling, social media outreach, and attending industry events.

Sales Engineer

Custom Welding and Engineering
04.2013 - 04.2019
  • Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
  • Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
  • Attended trade shows and seminars to promote products and network with industry contacts.
  • Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.

Education

Strathmore Union High School
Strathmore, Ca.

No Degree - ACAD

College of The Sequoias
Visalia, CA
06-2009

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • Customer engagement
  • Courteous and professional
  • Complex Problem-solving
  • Product knowledge
  • Issue resolution
  • Inventory management
  • Product merchandising

Timeline

Associate

Harbor Freight
06.2022 - Current

Sales Engineer

MAF Industries
04.2019 - 08.2021

Sales Engineer

Custom Welding and Engineering
04.2013 - 04.2019

Strathmore Union High School

No Degree - ACAD

College of The Sequoias

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Patrick Burns