Dynamic operations leader with a proven track record at Wandel International Nigeria Limited, enhancing customer satisfaction and boosting employee morale through effective team leadership and recognition programs. Skilled in store operations and critical thinking, I drive efficiency and foster a collaborative work environment, ensuring optimal performance and compliance with regulations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Head of Store Department
Wandel International Nigeria Limited
03.2008 - Current
Enhanced customer satisfaction by ensuring a high level of service and addressing concerns promptly.
Fostered open communication between management and staff that promoted teamwork as well as efficiency within the daily operations.
Created a positive work atmosphere by being approachable, fair-minded when dealing with conflicts among employees; this led them feeling motivated at their jobs.
Maintained a clean, safe working environment compliant with company policies and local regulations – resulting in improved inspection scores.
Boosted employee morale through recognition programs, team-building activities, and professional development opportunities.
Coordinate with clearing department for incoming inventory.
Timely and well coordinated distribution of goods to various warehouses across the country.
Operations Supervisor
Seafood Product Nigeria Limited
04.2004 - 02.2008
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Improved operational efficiency by streamlining processes and implementing time-saving strategies.
Proper scrutiny of chartered party agreement to ensuring vessel owner's lay-time calculation is in conformity demurrage/dispatch workings
Invoice verification and vessel discharge planning
Proper scrutiny of load-port tally sheets to ascertain accurate cargo manifest
Education
Master of Science - Transport Studies
Olabisi Onabanjo University
Ago Iwoye, Ogun State
04.2013
Bachelor of Science - Economics (Ed)
Obafemi Awolowo University
Ile-Ife, Osun State, Nigeria
12.1998
Skills
Store operations
Merchandise planning
Store merchandising
Team leadership and coaching
Critical thinking
Problem solving
Certification
[Area of certification] Training - [Timeframe]Data Analytics
Timeline
Head of Store Department
Wandel International Nigeria Limited
03.2008 - Current
Operations Supervisor
Seafood Product Nigeria Limited
04.2004 - 02.2008
Master of Science - Transport Studies
Olabisi Onabanjo University
Bachelor of Science - Economics (Ed)
Obafemi Awolowo University
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