Paul Pickens
Opelousas
Summary
Dynamic Sales Associate with proven expertise at Lowes Home Centers, excelling in customer engagement and relationship building. Recognized for boosting customer satisfaction through exceptional service and effective problem-solving. Skilled in inventory tracking and adept at fostering teamwork, contributing to a welcoming store environment that encourages repeat business.
Overview
2
2
years of professional experience
Work History
Sales Associate
Lowes Home Centers
06.2023 - 07.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
English Language And Literature
Opelousas High School
Opelousas, LA05.2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Relationship building
- Outgoing personality
- Flexible schedule
- Verbal/written communication
- Stocking and receiving
- Sales expertise
- Product sales
- Cleaning techniques
- Guest relations
- Inventory tracking
- Customer engagement
- Retail loss prevention
Additional Information
Willing to learn new skills. I would like to be a great asset your company. Providing great services. At some point I would like to advance myself by getting promoted in other areas.
Timeline
Sales Associate
Lowes Home Centers
06.2023 - 07.2025
English Language And Literature
Opelousas High School
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