Paul Rode'
Account Manager
Shreveport
Summary
To utilize my proven sales management, work ethic and team building skills to develop long-term customer relationships while maximizing revenues and insuring customer satisfaction. Highly motivated Account Manager adept at building strong relationships with customers, understanding their needs, and providing tailored solutions. Possesses excellent communication, interpersonal, and problem-solving skills.
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
16
16
years of professional experience
Work History
Account Manager
Equipment And Supply, Trane Technologies
11.2022 - Current
- Responsible for generating budgeted sales and achieving margin goals including growing market share in assigned territory, while developing and executing specific business plans to achieve strong, profitable, and successful dealer partnerships as well as finding and developing new customers.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Developed and managed only Sub-Distributorship outside the state of Florida.
Store Team Leader
Trane Supply
05.2022 - 11.2022
- Responsible for overall operations of the store, including maintaining a customer-focused culture, ensuring customer satisfaction, maintaining a daily, monthly, and annual sales budget, monitoring inventory levels
- Responsible for cash management and ensuring a safe work environment.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Store Team Leader
Trane Supply
06.2017 - 05.2022
- Responsible for overall operations of the store, including maintaining a customer-focused culture, ensuring customer satisfaction, maintaining a daily, monthly, and annual sales budget
- Compilation and presentation of store MOR and QORs to upper-level management for review and discussion by utilizing monthly P&L statements to insure top performance
- Monitoring store inventory levels
- Responsible for cash management and ensuring a safe work environment.
- Collaborated with other Store Team Leaders to share best practices and improve overall store performance.
- Led a team of employees to achieve store sales targets and goals consistently.
Trane Comfort Specialist
Trouth Air Conditioning
04.2014 - 06.2017
- Responsible for meeting daily, monthly, and annual sales goals
- Scheduling sales calls with end user customers
- Scheduling residential air conditioning equipment install crews and following up with customers to ensure complete customer satisfaction.
General Manager
Floors R Us
06.2013 - 04.2014
- Responsible for generating daily, monthly, and annual sales budgets
- Ordering and maintaining order and warehouse inventories
- Scheduling sales calls and scheduling installers and following up with customers to ensure complete customer satisfaction.
Project Specialist
Exteriors, Lowes Home Improvement
07.2009 - 06.2013
- Responsible for scheduling and selling outdoor residential home improvement projects such as windows, doors, fencing, roofing, and Trane air conditioning systems
- Scheduling install crews and ensuring complete customer satisfaction through project follow-up.
Education
BS - Anatomy Physiology
McNeese State University
01.2006
Skills
- Sales Solutions
- Strategic Planning
- Account Management
- New Account Creation
Account management
Teamwork and collaboration
Account development
Customer service
Affiliations
- Past Member Louisiana Academy of Sciences
- Lifetime Member The Honor Society of Phi Kappa Phi
- Lifetime Member Blue Key Honor Society
- Member Program Management Institute
Timeline
Account Manager
Equipment And Supply, Trane Technologies
11.2022 - Current
Store Team Leader
Trane Supply
05.2022 - 11.2022
Store Team Leader
Trane Supply
06.2017 - 05.2022
Trane Comfort Specialist
Trouth Air Conditioning
04.2014 - 06.2017
General Manager
Floors R Us
06.2013 - 04.2014
Project Specialist
Exteriors, Lowes Home Improvement
07.2009 - 06.2013
BS - Anatomy Physiology
McNeese State University
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