Paul Rode'
Springdale,AR
Summary
Results-driven Account Manager experienced in building long-term customer relationships and maximizing revenues. Developed tailored solutions through strong interpersonal skills and a deep understanding of customer needs. Fostered partnerships and retained key accounts while enhancing profit channels through strategic collaboration and effective leadership.
Overview
17
17
years of professional experience
Work History
Account Manager
Equipment And Supply, Trane Technologies
11.2022 - Current
- Generated budgeted sales and achieved margin goals by growing market share in assigned territory, while developing and executing specific business plans to strengthen dealer partnerships and find new customers.
- Increased client satisfaction through strong relationship building and prompt response to needs.
- Developed and managed Sub-Distributorship outside Florida, expanding market presence and enhancing distribution network.
Store Team Leader
Trane Supply
05.2022 - 11.2022
- Oversaw store operations, fostering a customer-focused culture, achieving high customer satisfaction, and maintaining sales budgets while monitoring inventory levels.
- Coordinated cash operations, ensuring a safe work environment for staff and customers.
- Addressed customer complaints professionally, transforming negative experiences into positive resolutions.
Store Team Leader
Trane Supply
06.2017 - 05.2022
- Led team to consistently achieve store sales targets and goals.
- Managed overall operations of the store, including fostering a customer-focused culture and maintaining a daily, monthly, and annual sales budget.
- Compiled and presented store MOR and QORs to upper management, leveraging monthly P&L statements to ensure performance excellence.
- Collaborated with Store Team Leaders to share best practices, enhancing overall store performance.
- Managed cash handling procedures and maintained a safe work environment.
- Conducted regular inventory checks to ensure stock accuracy
Trane Comfort Specialist
Trouth Air Conditioning
04.2014 - 06.2017
- Surpassed daily, monthly, and annual sales goals, demonstrating strong sales performance.
- Coordinated targeted sales calls to end-user customers, enhancing engagement and driving conversions.
- Scheduled residential air conditioning equipment install crews and followed up with customers to ensure satisfaction and address any concerns.
General Manager
Floors R Us
06.2013 - 04.2014
- Developed daily, monthly, and annual sales budgets to guide revenue targets.
- Managed order and warehouse inventories to ensure product availability.
- Coordinated client sales calls to discuss product offerings and resolve inquiries, enhancing customer engagement. and scheduling installers and following up with customers to ensure complete customer satisfaction.
Project Specialist
Exteriors, Lowes Home Improvement
07.2009 - 06.2013
- Scheduled and sold residential home improvement projects, including windows, doors, fencing, roofing, and Trane air conditioning systems, enhancing client satisfaction and project delivery.
- Coordinated install crews and ensured customer satisfaction through proactive project follow-up, fostering lasting client relationships.
- Coordinated exterior project details with Lowe's Home Improvement customers and store teams
- Reviewed measurements, specifications, and site notes for roofing, siding, and windows
- Prepared project quotes using store pricing and installation guidelines
Education
BS - Anatomy Physiology
McNeese State University
Louisiana, US01-2006
Skills
- Account Management
- Client relationship management
- Account development
- New Account Creation
- Sales Solutions
- Sales operations
- Territory management
- Account oversight
- Vendor relationships
- Cross-functional collaboration
- Client support
- Client communication
- Strategic Planning
- Strategic thinking
- Stakeholder management
- Problem solving
Affiliations
- Past Member Louisiana Academy of Sciences
- Lifetime Member The Honor Society of Phi Kappa Phi
- Lifetime Member Blue Key Honor Society
- Member Program Management Institute
Personal Information
Accomplishments
- Trane Technologies Top Achiever Award Q3 2025
- Trane Technologies 1st Account Manager in the Country to Achieve Plan 2025
- Trane Technologies MidSouth/South Texas Account Manager of the Year 2025
Timeline
Account Manager
Equipment And Supply, Trane Technologies
11.2022 - Current
Store Team Leader
Trane Supply
05.2022 - 11.2022
Store Team Leader
Trane Supply
06.2017 - 05.2022
Trane Comfort Specialist
Trouth Air Conditioning
04.2014 - 06.2017
General Manager
Floors R Us
06.2013 - 04.2014
Project Specialist
Exteriors, Lowes Home Improvement
07.2009 - 06.2013
BS - Anatomy Physiology
McNeese State University