Paula Brown, RHIT
Ruston
Summary
Dedicated clinical data analyst with extensive experience in emergency department facility coding. Known for exceptional attention to detail and effective consultation with medical professionals, driving accuracy in documentation and compliance with HIPAA regulations.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Clinical Data Analyst
Northern Louisiana Medical Center
Ruston
05.2000 - 07.2025
- Coded facility emergency department records for 25 years
- Made sure there was medical necessity documented for tests and procedures performed
- Coded all infusions, hydration, injections, and pushes administered
- Consulted with ED MD to clarify unclear or missing documentation
- Communicated with Director of corresponding department regarding charge discrepancies
- Notified appropriate personnel if charts contained two medical record numbers
- Participated in meetings with internal teams to discuss project needs and objectives.
- Contacted IT regarding hardware issues and incorrect charge trends.
- Trained new coders on coding practices and software tools for efficiency.
- Updated coding knowledge through continuous education and industry resources.
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
Sales Associate/Keyholder
Buff City Soap
Ruston
05.2022 - 11.2023
- Opened and closed the store, prepared the deposit and set store alarm
- Made products and arranged accordingly
- Directed children's birthday parties
- Provided product knowledge to customers about our all natural products
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Conducted inventories on a regular basis to track stock levels.
- Made unique scents for products upon customer request
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Captured customer information to maximize future clienteling opportunities.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Restocked makery containers using 50-pound bags of baking soda, sugar, salt, and tapioca
Selling Supervisor/Display Coordinator/Keyholder
STAGE Stores Inc.
Ruston
08.1993 - 07.2000
- Opened and closed store
- Balanced register tills and prepared deposit
- Opened new charge accounts
- Placed prices and descriptive signage to enhance displays and promote items.
- Supervised store operations and ensured adherence to company policies.
- Approved exchanges and returns
- Participated in inventory
- Deterred theft
- Welcomed customers with professionalism and provided assistance
- Resolved customer complaints swiftly to maintain a positive shopping environment.
- Processed cash, credit and check transactions with POS system and cash register.
- Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
- Trained new employees on product knowledge, customer service, cash handling, and other operational procedures.
- Coordinated product displays to enhance visual merchandising strategies.
- Researched out-of-stock items to find additional inventory in other store locations.
Fileroom clerk
Green Clinic Health System
Ruston
06.1996 - 08.1998
- Pulled charts needed by employees immediately
- Pulled charts for appointments scheduled for the next day and grouped them by doctor
- Filed charts back when they were returned
- Handled incoming calls
- Sorted loose paperwork to improve filing efficiency
- Identified account numbers for documents without an account number.
- Made new patient charts by affixing colored number stickers
- Collected, sorted and distributed incoming mail and packages.
- Ensured confidentiality and security of all files in compliance with privacy regulations.
Education
Associate of Science -
Louisiana Tech University
Ruston, LA05-1999
Skills
- 25 years of ED facility coding and abstracting
- 3M 360
- Medical terminology
- Attention to detail
- HIPAA compliance awareness
- Anatomy
- Coding error resolution
- Documentation accuracy
- Charge capture
- Patient confidentiality
Affiliations
- reading
- jet skiing
- scrapbooking
- bird watching
Certification
- AHIMA RHIT since 2000
References
References available upon request.
Timeline
Sales Associate/Keyholder
Buff City Soap
05.2022 - 11.2023
Clinical Data Analyst
Northern Louisiana Medical Center
05.2000 - 07.2025
Fileroom clerk
Green Clinic Health System
06.1996 - 08.1998
Selling Supervisor/Display Coordinator/Keyholder
STAGE Stores Inc.
08.1993 - 07.2000
Associate of Science -
Louisiana Tech University
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