Payton Lotz
Luling
Summary
Dedicated waitress with expertise in customer service, cash handling, and food safety compliance. Proven ability to resolve conflicts and foster positive relationships, ensuring high customer satisfaction in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Waitress
Dots Diner
Luling
07.2025 - Current
- Provided exceptional customer service in fast-paced diner environment.
- Resolved customer complaints professionally, ensuring high levels of customer satisfaction.
- Cultivated positive relationships with regular customers through personalized conversations, fostering loyalty.
- Processed customer orders accurately and efficiently, contributing to smoother operational flow.
- Handled cash transactions, ensuring secure payment processing.
waitress
Dat Grill
Luling
08.2024 - 07.2025
- Resolved customer concerns promptly, enhancing overall dining experience.
- Took accurate orders for food and beverages using point-of-sale system, facilitating smooth service.
- Communicated detailed information about menu items, ingredients, and pricing.
- Upheld sanitation standards and ensured food safety to prevent foodborne illness.
- Coordinated issue escalation to leadership, ensuring timely resolutions.
Education
High School Diploma -
Hahnville High
Boutte, LA05-2026
Skills
- Point-of-sale operation
- Order processing efficiency
- Cash handling
- Food safety
- Customer service
- Conflict resolution
- Time management
- Team collaboration
- Effective communication
Timeline
Waitress
Dots Diner
07.2025 - Current
waitress
Dat Grill
08.2024 - 07.2025
High School Diploma -
Hahnville High