Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Perrion Pierre

Thibodaux

Summary

Results-driven, self-motivated, and adaptable health professional and customer service representative with over two years of experience resolving customer complaints, managing multiple client accounts, and helping create company workflows.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

1
1
year of professional experience

Work History

Lafourche Arc
01.2025 - Current
  • Company Overview: CAN
  • I have my cpr certification and nurse delegation certification.
  • CAN

Customer Service Representative

Humana
11.2024 - Current
  • Company Overview: Remote.
  • Developed and improved the capabilities of a health representative team over the course of two years.
  • Organizational, managerial, and personal skills to successfully communicate and negotiate with internal and external customers.
  • Kept records of customer interactions and filed documents.
  • Collaborated with the team to quickly resolve customer complaints with the appropriate action.
  • Opened, sorted, and distributed incoming messages and correspondence.
  • Maintained office supply inventories.
  • Effectively managed approximately 50 incoming calls daily.
  • Accurate customer feedback.
  • Remote
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Saftey Attendant

OneSource Employer Services
Baton Rouge
07.2024 - 01.2025
  • Inspected premises to identify safety issues and non-conformity.
  • Conducted regular checks on hazardous materials storage areas for proper labeling, cleanliness, and organization.
  • Reviewed compliance of paperwork, display and operational procedures to promote transparency.
  • Responded to emergency situations promptly and efficiently.
  • Identified potential risks or hazards in the workplace before they occurred.

Retail Sales Associate

Walmart
01.2024 - 12.2024
  • Company Overview: Retail
  • Retail
  • Addressed customer questions and concerns regarding products and services.
  • Stocked shelves with merchandise according to company standards.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Education

High School Diploma -

Thibodaux High School
Thibodaux, LA
05-2023

Skills

  • Technology
  • Finance
  • CPR certification
  • Nurse delegation
  • Safety Compliance
  • Ethics management
  • Hazard prevention
  • Risk management

Personal Information

Authorized To Work: US

Timeline

Lafourche Arc
01.2025 - Current

Customer Service Representative

Humana
11.2024 - Current

Saftey Attendant

OneSource Employer Services
07.2024 - 01.2025

Retail Sales Associate

Walmart
01.2024 - 12.2024

High School Diploma -

Thibodaux High School
Perrion Pierre