Peyton Durand
Lafayette
Summary
Dynamic and results-oriented sales professional with over 15 years of experience in customer relationship management, team leadership, and sales growth. Proven expertise in identifying customer needs, driving business solutions, and delivering exceptional service. Skilled in training and mentoring teams, managing sales operations, and implementing strategic initiatives to exceed organizational goals.
Overview
22
22
years of professional experience
Work History
Inbound Insurance Agent
Allstate Insurance Company
08.2024 - 12.2024
- Applied strong sales techniques to uncover customer needs and provide comprehensive insurance solutions
- Drove sales growth through inbound and outbound interactions, achieving high customer satisfaction
- Collaborated with multiple departments to deliver seamless customer service
- Attained Property and Service Lines Insurance license and completed extensive training
Sales Consultant
AT&T Mobility
03.2013 - 07.2024
- Educated customers on product and service offerings, fostering long-term relationships and personalized solutions
- Resolved conflicts effectively, ensuring clarity in communication and customer satisfaction
- Leveraged sales databases to track performance metrics, consistently exceeding company goals
- Specialized in small business solutions, earning Small Business Expert status for four consecutive years
- Recognized as Salesman of the Year for the Gulf States Market in2009
Sales Manager
AT&T Mobility
08.2009 - 03.2013
- Managed and developed a sales team of13, implementing individualized action plans for growth
- Conducted monthly store audits and rolled out new company initiatives through team meetings
- Trained staff in the AT&T5-Step Sales Process and maintained compliance with company standards
- Organized contests to boost morale and engagement, achieving improved sales performance
Assistant Manager
The Buckle
05.2003 - 08.2008
- Trained and motivated a team of nine salespeople, driving the store to become a million-dollar location
- Conducted daily huddles and tailored sales presentations to individual team members
- Consistently recognized as Top Seller during Spring2006, Summer2007, and Summer2008
Education
Bachelor of Science -
University of Louisiana At Lafayette
Lafayette, Louisiana05.2007
Skills
- Sales Strategies & Customer Engagement
- Team Leadership & Training
- Conflict Resolution
- Data Analysis & Performance Metrics
- Proficient in CRM Tools
- Quotes and sales
- Customer service
- Professionalism and ethics
- New client acquisition
Timeline
Inbound Insurance Agent
Allstate Insurance Company
08.2024 - 12.2024
Sales Consultant
AT&T Mobility
03.2013 - 07.2024
Sales Manager
AT&T Mobility
08.2009 - 03.2013
Assistant Manager
The Buckle
05.2003 - 08.2008
Bachelor of Science -
University of Louisiana At Lafayette
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