Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phetthida Thammavong

Campsie

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Willingness to take on added responsibilities to meet team goals. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

Work History

Basic Skills Teacher

Language Translation
  • Supported special needs students through tailored instructional approaches, ensuring equal access to educational opportunities.
  • Contributed to curriculum development initiatives for the school, aligning content with state standards and objectives.

Barista Trainee

Once Upon A Time Cafe
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Restaurant Waiter

Doytao Thai
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.

Kitchen Prep Cook

Pastry Chef
  • Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
  • Supported culinary team by maintaining a clean and organized workspace, reducing preparation time.
  • Streamlined dish assembly with proper portioning and presentation, contributing to consistent quality.
  • Reduced food waste by effectively managing ingredient inventory and rotating products as needed.

Event Assistant

Wedding Planner
  • Increased attendee engagement by assisting in the creation of interactive activities and presentations.
  • Participated in pre-event planning meetings, providing input on event themes and strategies for success.
  • Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
  • Collaborated with vendors to secure necessary event services and supplies.
  • Ensured timely completion of all event-related tasks through efficient delegation and team management.
  • Managed guest lists efficiently, coordinating RSVPs, accommodations, transportation arrangements as needed.

Education

High School Diploma -

Vientiane International School
International Baccalaureate

Certificate IV - Communication Marketing

Greenwich Management College
Sydney, NSW

Skills

  • Time Management
  • Teaching Methodologies
  • Collaborative Learning
  • Adaptability

Timeline

Basic Skills Teacher

Language Translation

Barista Trainee

Once Upon A Time Cafe

Restaurant Waiter

Doytao Thai

Kitchen Prep Cook

Pastry Chef

Event Assistant

Wedding Planner

High School Diploma -

Vientiane International School

Certificate IV - Communication Marketing

Greenwich Management College

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Phetthida Thammavong