PJ Nicholas
Luling
Summary
Results-driven Project Manager with a proven track record in optimizing team collaboration, enhancing productivity, and implementing effective process improvements to drive project success.
Overview
11
11
years of professional experience
Work History
Project Manager / Store Display Coordinator
Dollar Tree
12.2024 - Current
- Led cross-functional teams to execute projects on time and within budget.
- Developed project plans, timelines, and resource allocations for successful execution.
- Implemented process improvements that enhanced operational efficiency and reduced costs.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored project performance to identify areas of improvement and make adjustments.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Proved successful working within tight deadlines and a fast-paced environment.
Training Store Manager
Dollar General
02.2023 - 12.2024
- Led training initiatives to enhance staff performance and operational efficiency.
- Oversaw inventory management processes to ensure accurate stock levels and minimize shrinkage.
- Mentored team members on customer service best practices, improving overall customer satisfaction.
- Coordinated scheduling and staffing to maintain optimal store operations during peak hours.
- Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
- Oversaw, trained, and encouraged store personnel, promoting culture of efficiency and performance.
District Manager
Dollar General
07.2021 - 02.2023
- Directed operational strategies to enhance store performance and customer satisfaction.
- Mentored management teams to ensure effective staff development and retention.
- Analyzed sales data to identify trends, driving inventory optimization and cost reduction.
- Managed budget allocation for district stores, ensuring compliance with financial targets and company policies.
- Conducted regular site visits to assess store compliance with merchandising standards and operational guidelines.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Supervised various locations, enforcing high-quality standards of operation.
Store Manager
Dollar General
02.2015 - 06.2021
- Oversaw daily store operations, ensuring efficient inventory management and customer service excellence.
- Trained and mentored staff on company policies, enhancing team performance and operational efficiency.
- Implemented promotional strategies, boosting sales and increasing customer engagement during peak seasons
- Developed weekly schedules to ensure adequate staffing levels while controlling labor costs effectively.
- Resolved customer complaints promptly, fostering a positive shopping experience and loyalty among patrons.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
High School Diploma -
Hahnville High School
Paradis, LA05-1996
Skills
- Project management
- Project planning
- Project scheduling
- Relationship building
- Team collaboration
- Schedule management
- Customer relations
- Advanced problem solving
- Staff management
- Coaching and mentoring
- Team bonding
- Productivity improvement
Accomplishments
Dollar General Top %5 stores in com[pany for multiple quarters.
Dollar General Top %20 percent of Districts
Dollar General 2021 Circle of Excellence top 500 stores
Timeline
Project Manager / Store Display Coordinator
Dollar Tree
12.2024 - Current
Training Store Manager
Dollar General
02.2023 - 12.2024
District Manager
Dollar General
07.2021 - 02.2023
Store Manager
Dollar General
02.2015 - 06.2021
High School Diploma -
Hahnville High School