Precious Magee
Chalmette
Overview
7
7
years of professional experience
Work History
Ccs Coffee
Supervisor's Title
Metairie, LA
11.2020 - 02.2025
- Enhanced customer satisfaction by implementing effective communication strategies and resolving issues promptly.
- Spearheaded process improvements aimed at reducing overhead costs while maintaining excellent service delivery standards.
- Coordinated company-wide training programs to improve employee skills and enhance overall performance.
- Drove continuous improvement efforts by analyzing performance metrics and identifying areas for optimization.
- Successfully managed crisis situations involving customers or employees, implementing necessary corrective actions swiftly.
- Implemented data-driven decision-making processes, leveraging analytics tools for informed business insights.
- Boosted sales revenue, establishing strong relationships with key clients and identifying new business opportunities.
- Revamped customer feedback processes, enabling prompt response times and improved issue resolution rates.
Customer Service
Walmart
New Orleans, LA
05.2018 - 01.2021
- Managed food resources, memorized orders, and coordinated customer service.
- Answered customers' questions and providing exceptional customer service.
Cashier
Raising Canes
New Orleans, LA
12.2018 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Health Information Management Systems -
Southern University At New Orleans
New Orleans, LAHigh school diploma or GED -
Chalmette High School
Chalmette, LA05.2020
Skills
- Sales
- Cashiering
- Customer service
- Stocking
- Cash handling
- Banking
- Computer Hardware
- Computer Networking
- Network Support
Timeline
Ccs Coffee
Supervisor's Title
11.2020 - 02.2025
Cashier
Raising Canes
12.2018 - 10.2020
Customer Service
Walmart
05.2018 - 01.2021
Health Information Management Systems -
Southern University At New Orleans
High school diploma or GED -
Chalmette High School