Qiana Cooper
Houma
Summary
Administrative and operations professional with 15+ years of leadership experience in payroll, scheduling, financial tracking, vendor coordination, and office administration. Pursuing diploma, associate, and bachelor degrees in business management with a concentration in human resources management (expected 2027). Skilled in QuickBooks-related financial administration, team leadership, and HR support. Seeking an HR Assistant/Administrative role, leveraging strong operational and administrative expertise.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Manager
Popeyes
Houma
08.2024 - Current
- Manage daily operations including payroll support, staff scheduling, and supervision
- Maintain financial accountability including cash handling, deposits, and reporting
- Train and mentor staff to ensure efficiency and customer satisfaction
- Assist with inventory management, vendor communication, and office documentation
Store Manager
Shop N Bag
Houma
02.2011 - 10.2024
- Oversaw store and office operations including payroll, scheduling, and team supervision
- Maintained financial records, cash handling, deposits, and reporting
- Coordinated vendor communication, inventory, and supply ordering
- Handled administrative tasks including emails, documentation, and office systems
- Delivered professional customer service and led team operations efficiently
Education
Diploma, Associate & Bachelor Degree - Business Management, HR Management & Leadership Concentration
Delgado Community College
615 City Park Ave, New Orleans LA 7011912.2027
HiSET Graduate -
Fletcher Technical Community College
1407 LA-311 Shriever, LA 7039505-2025
Skills
- Payroll coordination and recordkeeping
- Employee scheduling and supervision
- Office administration and data entry
- Cash handling and financial tracking
- Vendor communication and inventory management
- Team leadership and customer relations
- Organization and time management
Certification
ServSafe Certification
Community Service
Nonprofit Volunteer, Community Outreach & Support, Assist with providing services and resources to community members, Support organizational and program coordination
Core Competencies
Payroll Coordination, Employee Scheduling, Staff Supervision, Office Administration, Recordkeeping, Data Entry, Email & Computer Systems, Cash Handling, Deposits, Financial Tracking, Vendor Communication, Inventory Management, Team Leadership, Customer & Employee Relations, Organization & Time Management
Timeline
Assistant Manager
Popeyes
08.2024 - Current
Store Manager
Shop N Bag
02.2011 - 10.2024
Diploma, Associate & Bachelor Degree - Business Management, HR Management & Leadership Concentration
Delgado Community College
HiSET Graduate -
Fletcher Technical Community College