QIANA RAYMOND

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Collected and documented patient medical information such as blood pressure and weight.
• Precepting Students and new Hires
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Taught patients about medications, procedures, and care plan instructions.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Verified patient insurance coverage and collected required co-payments.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Oriented and trained new staff on proper procedures and policies.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Measured patient spirometry.
• Coordinating Surgical Procedures for Physician and Patients
• Assisting Providers with day to day flow of the clinic.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• precepting students and New Hires

• Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
• Set up endoscopy suites with equipment and supplies needed for procedures.
• Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
• Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
• Assisted in the collection of diagnostic specimens during
• Precepting Students and New hires
• endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
• Prepared patients for procedures to assist doctors, nurses and support staff.
• Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
• Transferred scopes to appropriate department for repairs and maintenance.
• Supported physicians and nursing staff during procedures.
• Assisted doctors, nurses and support staff by preparing for patient procedures.
• Handled transfers of scopes to various departments for maintenance and routine repairs.
• Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
• Assisted with transportation of scopes for repairs and maintenance.
• Kept detailed track of inventory levels and placed orders for new supplies.
• Prepared for upcoming procedures by effectively setting up and tearing down rooms.
• Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.
• Setup patient charts and documented information while ensuring confidentiality.
• Closely followed surgical schedules to sanitize and asses recovery rooms.
• Maintained up-to-date knowledge of industry best practices through ongoing professional development opportunities and training seminars.
• Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies for upcoming procedures.
• Assisting Anesthesia with Starting IVs, Connecting Patients to procedure equipment
• Ensured compliance with all regulatory guidelines governing endoscopy practice by consistently following strict protocols for sterilization, equipment maintenance, and patient safety measures.
• Ordered supplies efficiently to maintain optimal stock levels for projected operational demands.
• Maintaining Call every other day and Weekends

• Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
• Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
• Precepted newly hired medical assistants to train each on office procedures and important tasks.
• Taught patients about medications, procedures, and care plan instructions.
• Documented patient information in EMR and prepared paperwork for medical staff.
• Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
• Collected and documented patient medical information such as blood pressure and weight.
• Improved patient outcomes by closely monitoring vital signs, accurately documenting findings, and promptly reporting any abnormalities to supervising clinicians.
• Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Conducted regular quality assurance evaluations across all aspects of clinic operations to identify areas for improvement and implement corrective actions accordingly.
• Called and faxed pharmacies to submit prescriptions and refills.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Collaborated with interdisciplinary teams in developing individualized treatment plans that addressed each patient''s unique needs while optimizing outcomes.
• Enhanced patient care by efficiently managing administrative tasks such as appointment scheduling and medical record management.
• Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
• Reduced wait times for patients through effective scheduling adjustments based on demand patterns.
• Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
• Performed medical records management, including filing, organizing and scanning documents.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Obtained client medical history, medication information, symptoms, and allergies.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

• Supported disaster relief efforts by deploying rapidly and providing essential medical assistance to affected communities.
• Supported mission and field units with administrative and technical medical assistance.
• Monitored vital signs and provided basic medical assistance during emergencies, staying calm under pressure.
• Assisted in saving lives by providing timely and effective medical assistance during emergencies.
• Assisted in disaster response efforts by providing timely medical assistance, triage support, and logistical coordination during large-scale events or incidents.
• Delivered emergency medical assistance and directed vehicle traffic at accident scenes.
• Established partnerships with local veterinarians to provide emergency medical assistance when necessary, ensuring prompt attention for guests in need of care.
• Initiated emergency interventions for critical situations, stabilizing patients until further medical assistance was available.
• Provided medical assistance during emergencies, administering first aid or CPR when necessary to save lives until paramedics arrived on the scene.
• Participated in humanitarian aid missions overseas, delivering crucial medical assistance.
• Worked hand and hand in the Clinic as an assistant to Physicians when the nurses were absent.
• Drawing Labs
• Starting IVs for patients who needed infusion treatments.
• Precepting students and new hires

• Enhance External Counterpulsation is a noninvasive therapy for patients with Angina, Hemodynamics, and Cardiovascular Disease.
• The EECP therapist set cuff inflation and deflation to the cardiac cycle.
• Sets and Monitors the Diastole and increases coronary perfusion and Venous Return.
• Monitor the resistance, assisting with systolic unloading of the Cardiac input and output during treatment.

• Maintained a clean and organized work environment by following proper sterilization procedures for instruments used in invasive cardiac testing.
• Improved team collaboration with physicians, nurses, and other healthcare professionals to provide comprehensive patient care.
• Inspected, maintained, and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
• Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
• Tracked findings of procedures such as EKGs using manual and automated recording devices.
• Helped physicians complete cardiac issues and peripheral vascular concerns by assisting with procedures such as pacemaker insertions and balloon angioplasties.
• Supported hospital compliance efforts with accurate data entry into electronic medical records systems regarding tests performed and results obtained.
• Reduced patient anxiety by providing compassionate care and support during cardiac diagnostic procedures.
• Participated in departmental quality improvement initiatives, identifying areas for process enhancement and offering solutions.
• Enhanced patient care by performing diagnostic cardiovascular procedures and interpreting test results accurately.
• Enhanced overall efficiency by assisting in staff training for new cardiovascular technologists and interns.
• Assisted surgeons during interventional cardiac procedures such as angioplasties or stent placements, facilitating successful outcomes for patients.
• Reduced procedure time for patients by efficiently preparing and maintaining cardiovascular equipment.
• Operated diagnostic imaging equipment to complete contrast-enhanced heart and cardiovascular system radiographs.
• Maintained and adjusted cardiology and pulmonary equipment.
• Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation, and cardio rehabilitation training.
• Registered patients by confirming identification, reviewing consultation requests, and entering anticipated services into the patient log.
• Conducted electrocardiogram, echocardiogram, phonocardiogram, and stress tests by using electronic test equipment and recording devices.

Preparing patients for the Cath Lab by starting IVs, Performing EKGs for patient Procedures in the Cath Lab.

• Identified and documented data trends of pacers and AICDs, analyzing results and reporting issues.
• Maintained and adjusted cardiology and pulmonary equipment.
• Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
• Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
• EKG'S
• Trained and Taught Students from local colleges
• Starting IV's for patients Stress Test, TEE Procedures, and Echo bubble studies.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.