Quinn Cooney
Mandeville
Summary
Seeking a Sales position with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management
Overview
4
4
years of professional experience
Work History
Wine Supervisor
Total Wine & More
11.2022 - Current
- Assess customer needs and present suitable products accordingly: region, taste, etc.
- Spread product awareness to customers while maintaining a positive attitude.
- Trained service staff on wines, spirits, and cocktails to maximize revenue and maintain stellar reputation for service.
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
- Set up wine tastings to bring in business and promote special offerings.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
Broker's Assistant
At-home Office
05.2022 - 08.2022
- Facilitated transactions between brokers and buyer/seller agents.
- Maintained an informative network for clients.
- Developed comprehensive spreadsheets to track client portfolios, allowing easy access to critical financial data for decision-making purposes.
- Coordinated due diligence efforts for potential investments, leading to more informed recommendations for clients.
- Enhanced client satisfaction by efficiently managing and organizing all brokerage paperwork.
- Maintained up-to-date knowledge of industry news, enabling informed discussions with clients and colleagues.
Cashier
Rouses Supermarkets
08.2021 - 05.2022
- Ensured all customers received a warm welcome to the store.
- Checked out guests quickly and efficiently with positive energy.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Education
Certified Beer Server - Beer
Cicerone Program
08-2025
Bachelor - General Studies
Southeastern Louisiana University
Hammond, LA05.2023
Skills
- Staff training and development
- Customer service
- Problem-solving skills
- Goal oriented
- Flexible schedule
- Sales expertise
- Conflict resolution
- Cross-functional teamwork
QUALIFICATIONS
- 2 years of experience in sales and merchandising through Total Wine & More
- Incredibly tech-savvy and flexible in a sales environment
- Strong work ethic, willingness to learn, and collaboration skills
- Proficient in customer service and greeting people (in-person or over-the-phone)
- Valid LA driver’s license
Timeline
Wine Supervisor
Total Wine & More
11.2022 - Current
Broker's Assistant
At-home Office
05.2022 - 08.2022
Cashier
Rouses Supermarkets
08.2021 - 05.2022
Certified Beer Server - Beer
Cicerone Program
Bachelor - General Studies
Southeastern Louisiana University
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