Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Quynh Pham

Baton Rouge

Summary

Detail-oriented professional with proven ability to manage deadlines and deliver exceptional customer service in fast-paced environments. Strong attention to detail ensures positive client experiences. Collaborative team player with excellent interpersonal skills and commitment to continuous learning. Ready to contribute skills and drive to a dynamic team while expanding expertise.

Overview

15
15
years of professional experience

Work History

Beauty Salon Manager/ Lash Artist

Blume Beauty Bar
Prairieville
02.2021 - Current
  • Oversaw daily salon operations, including scheduling, inventory management, and client satisfaction.
  • Managed and mentored salon staff, enhancing team performance and motivation.
  • Handled customer inquiries and complaints to ensure premium client experiences.
  • Maintained inventory of products and supplies; managed ordering processes and vendor relations.
  • Monitored salon performance metrics to identify areas for improvement.
  • Ensured compliance with health regulations and salon policies for operational integrity.
  • Managed financial records, cash register, and point-of-sale transactions.
  • Provided professional eyelash extension services, including classic and volume techniques.

Account Executive - Payables and Receivables

Crowne Plaza Executive Center
BATON ROUGE
11.2016 - 11.2019
  • Managed accounts payable and receivable processes for hotel operations.
  • Verified vendor invoices against purchase orders before processing payments.
  • Collaborated with department heads to optimize invoicing procedures.
  • Monitored daily cash flow and provided timely updates to management.
  • Assisted in training junior staff on accounting software utilization.
  • Resolved discrepancies in billing and payment records swiftly.
  • Prepared monthly financial reports for management review and analysis.
  • Performed month-end closing tasks, including reconciling sub-ledger accounts.

Office Manager's Assistant

Vue Eyecare
Baton Rouge
06.2010 - 11.2016
  • Managed day-to-day office operations, ensuring efficiency and smooth workflows.
  • Supervised front desk staff, technicians, and administrative personnel to enhance productivity.
  • Scheduled patient appointments and coordinated follow-ups to optimize patient flow.
  • Oversaw billing processes, insurance verification, and patient collections for compliance.
  • Maintained secure and organized patient records in accordance with compliance standards.
  • Assisted doctor with patient care and office procedures as required.
  • Managed inventory of medical supplies, eyewear, and office materials, including ordering and stock control.
  • Implemented and monitored office policies to uphold best practices and service quality.

Education

Associate Degree - Architecture

Baton Rouge Community College
Baton Rouge, LA
05-2010

High School Diploma -

Broadmoor High School
Baton Rouge, LA
05-2008

Skills

  • Operations and inventory management
  • Client relationship management
  • Financial oversight
  • Team leadership and development
  • Computer proficiency
  • Deadline compliance
  • Time management

Languages

English
Professional
Vietnamese
Native/ Bilingual

Timeline

Beauty Salon Manager/ Lash Artist

Blume Beauty Bar
02.2021 - Current

Account Executive - Payables and Receivables

Crowne Plaza Executive Center
11.2016 - 11.2019

Office Manager's Assistant

Vue Eyecare
06.2010 - 11.2016

Associate Degree - Architecture

Baton Rouge Community College

High School Diploma -

Broadmoor High School

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Quynh Pham