Rabetta Plowden
Duson
Summary
Highly motivated supervision professional with experience leading a housekeeping team. Expertise in training and managing staff, delegating tasks, and streamlining processes for maximum efficiency. Proven ability to maintain a safe and clean environment while setting and achieving quality standards. Strong organizational, problem-solving, and interpersonal skills to build and maintain positive relationships with staff and customers. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
25
25
years of professional experience
Work History
Operations Manager
Sodexo USA
11.2025 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Housekeeping Manger 1
Our lady of Lourdes
03.2023 - Current
- Supervise and coordinate daily housekeeping operations to ensure a clean safe, and sanitary environment throughout the facility.
- Assign tasks, schedule staff, and manage attendance.
- Conduct daily quality inspections of rooms, hallways, restrooms, and public spaces to ensure compliance with the hospital standards.
- Ensure compliance with infection control, OSHA, and hospital policy requirements.
- Promote a positive and professional work environment focused on Teamwork, efficiency, and patient satisfaction.
- Support employee performance evaluations and provide feedback to promote continuous improvements.
- Collaborate with nursing and department leaders to prioritize discharge rooms and urgent cleaning request.
HOUSEKEEPING SUPERVISOR
Our Lady Of Lourdes
05.2016 - Current
- Supervised employees in daily process of cleaning vacant and stay-over guest rooms.
- Scheduled and organized daily cleaning tasks for housekeeping staff.
- Examined building to determine need for repairs and cleaning issues.
- Obtained prospective checkouts and stayovers to prepare work assignments.
- Trained new employees on duties and responsibilities of department.
- Investigated complaints about service and room cleanliness to take corrective action.
- Maintained assigned areas to the highest standards of cleanliness and organization.
HOUSEKEEPING COORDINATOR
The Regional Medical Center
11.2006 - 04.2016
- Inspected vacant ready and cleaned rooms to verify best possible presentation to guests.
- Obtained prospective checkouts and stayovers to prepare work assignments.
- Trained new employees on duties and responsibilities of department.
- Scheduled and organized daily cleaning tasks for housekeeping staff.
- Implemented safety protocols and trained housekeeping staff on proper cleaning techniques.
HOUSEKEEPER/LINEN
Heritage Manor Nursing Home
03.2001 - 11.2006
- Washed dirty linens and remade beds with clean sheets.
- Disinfected and deep cleaned upholstered furniture and carpets.
- Wiped down windows and mirrors with glass cleaner.
- Followed infection control and universal procedures, maintaining sanitary environment.
- Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.
- Greeted guests and employees, delivering friendly service in interactions.
- Cleaned and restocked restroom areas with towels and toiletries.
Education
High School Diploma -
Abbeveille
Abbeville, LA05-1998
Skills
- Staff Training
- Room Turnover
- Proper Equipment Usage
- Mopping and Buffing Floors
- Customer Service
- Cleaning and Sanitation
- Safety Risk Assessment
- Resolve Complaints
- Motivate Staff
Timeline
Operations Manager
Sodexo USA
11.2025 - Current
Housekeeping Manger 1
Our lady of Lourdes
03.2023 - Current
HOUSEKEEPING SUPERVISOR
Our Lady Of Lourdes
05.2016 - Current
HOUSEKEEPING COORDINATOR
The Regional Medical Center
11.2006 - 04.2016
HOUSEKEEPER/LINEN
Heritage Manor Nursing Home
03.2001 - 11.2006
High School Diploma -
Abbeveille