Rachael Goutierrez
Broussard
Summary
Dependable and personable professional with experience in front desk operations, customer service, and childcare management. Skilled at greeting clients, managing appointments, answering phones, and maintaining organized schedules. Known for creating welcoming environments and providing excellent service. Seeking a customer service roll where strong communication and organizational skills can support daily office operations.
Overview
10
10
years of professional experience
Work History
Receptionist / Assistant
Dawn’s Hair Works
Broussard, LA
01.2024 - Current
- Greet clients and manage front desk reception area in a busy salon environment
- Answer incoming calls and schedule client appointments
- Process payments and assist with daily cash handling
- Maintain appointment calendars and coordinate schedules for stylists
- Ensure a clean, organized, and welcoming front desk area
- Provide administrative and customer support as needed
Childcare Provider (In-Home Daycare)
Self-Employed
Broussard, LA
06.2016 - 01.2024
- Provided daily supervision and care for multiple children in a safe home environment
- Organized schedules including meals, activities, and rest times
- Communicated with parents regarding children's needs and progress
- Maintained organized records and daily routines
- Created a positive, structured environment for early childhood development
Education
High School Diploma - undefined
Delcambre High School
Delcambre, Louisiana01.1996
Skills
Front Desk Operations
Appointment Scheduling
Customer Service
Phone Communication
Organization & Time Management
Multitasking
Client Relations
Problem Solving
Timeline
Receptionist / Assistant
Dawn’s Hair Works
01.2024 - Current
Childcare Provider (In-Home Daycare)
Self-Employed
06.2016 - 01.2024
High School Diploma - undefined
Delcambre High School