Raegan Lawing
Bossier City
Summary
Dynamic Office Manager with expertise in office administration and exceptional customer service. Proven track record in enhancing operational efficiency and managing complex scheduling. Skilled in financial reporting and conflict resolution, fostering a collaborative environment that drives community engagement and volunteer initiatives.
Overview
5
5
years of professional experience
Work History
Office Manager
United Methodist Church
08.2025 - Current
- Oversaw daily operations of church office, ensuring seamless functionality and optimal workflow.
- Oversaw maintenance of accurate membership records, including new registrations, transfers, and updates.
- Managed scheduling and logistics for church events, meetings, and services.
- Formulated and executed administrative policies and procedures to enhance office efficiency.
- Managed maintenance of office equipment and supplies inventory to guarantee readiness for operational needs.
- Managed incoming calls, emails, and correspondence from congregation members with professionalism and promptness.
- Assisted in budget preparation by tracking expenses. Supported account reconciliation efforts. Contributed to the generation of financial reports.
- Facilitated collaboration among staff members to design and implement outreach programs and community events.
- Led volunteer recruitment initiatives for diverse church ministries and projects.
- Facilitated administrative support for clergy members by preparing essential documents, including sermons and newsletters.
- Safeguarded sensitive information pertaining to pastoral counseling sessions and member concerns.
- Executed volunteer appreciation events to acknowledge contributions towards church mission.
- Established a comprehensive system for tracking and managing facility maintenance requests.
- Facilitated coordination of pastoral care visits for members in hospitals and nursing homes.
- Oversaw church social media accounts by crafting engaging content and addressing messages and comments.
- Facilitated administrative operations for special events, including weddings, baptisms, and funerals.
- Developed and disseminated monthly newsletters showcasing upcoming events and key announcements.
- Managed volunteer scheduling for multiple church ministries, ensuring optimal coverage at all times.
- Cultivated a welcoming environment in church office by warmly greeting visitors and addressing inquiries.
Multi-Site Property Manager
Bossier Village Lane Properties
01.2023 - 08.2025
- Directed daily operations of residential and commercial properties, ensuring optimal efficiency and seamless property management.
- Cultivated and sustained positive tenant relationships by addressing concerns and inquiries promptly.
- Executed regular property inspections to assess maintenance requirements, safety hazards, and compliance issues.
- Facilitated negotiation and enforcement of lease agreements, addressing legal and financial considerations.
- Oversaw and optimized property budgets by tracking income and expenses while implementing financial strategies.
- Implemented property management software to enhance administrative task efficiency.
- Resolved tenant disputes and conflicts with professionalism and effectiveness.
- Oversaw maintenance of accurate and current property records, including lease agreements, maintenance logs, and financial documents.
- Monitored industry trends, market conditions, and legal regulations to refine property management strategies.
- Led resolution of legal challenges, including evictions and property disputes, minimizing financial and reputational risks.
- Executed comprehensive market research and competitive analysis to uncover opportunities for property enhancement and differentiation.
- Devised and executed cost-effective maintenance strategies to optimize property management expenses.
- Facilitated collaboration with contractors and vendors to oversee property repairs and improvements.
- Established proactive rent collection strategies to minimize late payments.
Human Resources Recruiting Specialist
Swiss Dental
03.2021 - 01.2023
- Oversaw full-cycle recruitment process, encompassing sourcing, screening, interviewing, and onboarding of new employees.
- Oversaw employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures.
- Managed payroll administration processes, ensuring accuracy and timely payments.
- Facilitated collaboration with finance department to streamline budgeting processes for human resources expenses.
- Acted as a strategic partner to senior management, delivering HR insights and recommendations.
- Facilitated exit interviews to uncover trends and enhance employee satisfaction.
- Developed compensation structures informed by market research to attract top talent and ensure internal equity.
- Cultivated and sustained partnerships with external vendors, including benefits providers and background check agencies.
- Facilitated employee inquiries as primary point of contact for HR policies, procedures, and benefits.
- Executed candidate sourcing and screening processes to build a high-quality talent pool.
- Facilitated phone and in-person interviews to evaluate candidate qualifications, skills, and cultural alignment.
- Safeguarded sensitive information throughout recruitment processes.
Education
DAANCE
LSU
Baton Rouge, LA07-2016
Ministry
ALEPH School of Ministry
Shreveport, LACPR
BPCC
Bossier City, LA05-2025
First Aid
BPCC
Bossier City, LA05-2025
Ministry
WOGM School of Leadership
Shreveport, LA05-2022
Bachelor of Arts -
SUSLA
Shreveport, LA05-2018
Coronal Polishing
LSU
Baton Rouge, LA07-2016
Expended Duty Dental Assisting
LSU
Baton Rouge, LA07-2016
X-Ray Certification
Shreveport Dental Assistant School
Shreveport, LA05-2016
Dental Assisting
Shreveport Dental Assistant School
Shreveport, LA05-2016
Associate of Arts -
BPCC
Bossier City, LA05-2015
High School Diploma -
Lakeside Highschool
Sibley, LA2012
Skills
- Customer Service Excellence
- Office Management Expertise
- Organizational Proficiency
- Office Administration Management
- Scheduling and Calendar Management
- Comprehensive Administrative Support
- Payroll Processing Management
- Bookkeeping and Financial Record-Keeping
- Payroll and Budgetary Oversight
- Strategic Relationship Building
- Scheduling and Logistics Coordination
- Staff Management and Development
- Employee Supervision and Performance Management
- Operations Management and Optimization
- Human Resources Management
- Conflict Resolution and Mediation
- Staff Recruitment and Onboarding
- Supply Chain Management
- Employee Training and Development
- Training and Coaching Initiatives
- Policy Implementation and Adherence
- Workflow Optimization and Efficiency
- Financial Reporting and Analysis
- Financial Tracking and Monitoring
- Expense Reporting and Reconciliation
- Team Supervision and Leadership
- Staff Training and Development Programs
- Event Coordination and Management
- Business Administration and Operations
- Meeting Planning and Facilitation
- Facility Management and Maintenance
- Team Cohesion and Engagement
- Workflow Planning and Execution
- Policy Development and Implementation
- Exceptional Communication Skills
- Customer service management
- Telephone and email etiquette
- Dependability
- Multifaceted task management
- Aptitude for problem resolution
- Effective time utilization
- Meticulous attention to detail
- Enhancement of operational processes
- Strategic objective formulation
- Mail management
- Data input
Timeline
Office Manager
United Methodist Church
08.2025 - Current
Multi-Site Property Manager
Bossier Village Lane Properties
01.2023 - 08.2025
Human Resources Recruiting Specialist
Swiss Dental
03.2021 - 01.2023
DAANCE
LSU
Ministry
ALEPH School of Ministry
CPR
BPCC
First Aid
BPCC
Ministry
WOGM School of Leadership
Bachelor of Arts -
SUSLA
Coronal Polishing
LSU
Expended Duty Dental Assisting
LSU
X-Ray Certification
Shreveport Dental Assistant School
Dental Assisting
Shreveport Dental Assistant School
Associate of Arts -
BPCC
High School Diploma -
Lakeside Highschool