Raegan Melancon
Baton Rouge
Summary
Hello, my name is Raegan Melancon! I am a motivated hard worker. I always push to go above and beyond in what I do. I have already accomplished so much such as graduating high school with my Associates degree and getting my property and casualty insurance license. I am working towards my life and health insurance license. I look forward to what the future brings!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Agent
Tim Melancon
04.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Server
Mike Simmons
09.2023 - 04.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Hostess
Mike Simmons
09.2023 - 04.2024
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Cashier
Todd Courville
07.2022 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Secretary
Tim Melancon
06.2018 - 02.2022
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer policies with information to keep records current.
Education
High School Diploma -
East Ascension High School
Gonzales, LA05.2022
Associate of Arts - Liberal Arts And General Studies
River Parishes Community College
Sorrento, LA05.2022
Skills
- Appointment Scheduling
- Organization
- Customer Service
- Time management
- Sales
- Property and Casualty insurance
- Client relations
- New client acquisition
- Policy writing
- Policy renewals
Certification
Property and Casualty Insurance License
Timeline
Insurance Agent
Tim Melancon
04.2024 - Current
Server
Mike Simmons
09.2023 - 04.2024
Restaurant Hostess
Mike Simmons
09.2023 - 04.2024
Cashier
Todd Courville
07.2022 - 09.2023
Secretary
Tim Melancon
06.2018 - 02.2022
High School Diploma -
East Ascension High School
Associate of Arts - Liberal Arts And General Studies
River Parishes Community College
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